Md. Saidul Islam

Md. Saidul Islam

Customer Service Executive (Part Tjme)

Followers of Md. Saidul Islam2000 followers
location of Md. Saidul IslamBangladesh

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  • Timeline

  • About me

    Product Manager (Mobile) at Samsung

  • Education

    • Jahangirnagar University

      2016 - 2019
      Master of Business Administration - MBA Accounting and Information Systems
    • Dhaka City College

      2008 - 2010
      HSC Business Studies 5.00/5.00

      Scholarship achiever from Dhaka Education Board based on the result of HSC examination.

    • Jahangirnagar University

      2011 - 2015
      Bachelor of Business Administration - BBA Accounting & Information Systems
  • Experience

    • Standard Chartered Bank

      Mar 2014 - Aug 2015
      Customer Service Executive (Part Tjme)

       Providing banking services & solutions based on customer requirements Providing information regarding clients’ banking account, credit card, loan etc. Sell credit card, personal loan to clients as per bank policy

    • Dhaka Tobacco Industries (a unit of Akij Group)

      Mar 2016 - May 2017
      Territory Manager

       Ensure efficient depot operation for optimum productivity & profit Manage RTM for 6000+ Retails for maximize sales, ensure visibility & reduce out of stock Execute Partner Campaign [Bondhu] for 1100+ Retails for ensure maximum shelf space & visibility Introduce new channel: Hawker Channel [40 Hawkers] for exclusive availability in 40 key points of Uttara Ensure segment wise business [Premium/ High/ Medium/ Low] & product mix wise growth Implement strategy & execution of Consumer Activation to convert consumers from competitor to own Minimize expired products to maximize the profitability of depot Show less

    • GSK

      Jun 2017 - Sept 2018
      Territory Officer

       Develop territory business as per company yearly business plan Ensure product coverage by smooth operation of Sub Distributors [Sub D] Merge/ Split/ Appoint Sub D as per business needs maintaining ROI of partners Channel wise drive for Horlicks, Glaxose D & Sensodyne as per GTM plan for maximum placement Execute all trade programs, visibility programs for sales growth Minimize damage/ expired products by strong monitoring & product rotation

    • Square Food & Beverage Ltd.

      Oct 2018 - Aug 2021
      Trade Category Executive

      Major Responsibilities: Delivery of category vision/road-map of assigned categories (Basic Spice & NPD) Meet yearly volume & growth target of assigned categories Representing customers’ needs internally, ensuring alignment of customer and category products  Preparing annual sales target & trade program budget Ensuring competitive trade programs (QPS, QPDS, Trade Bonus, Loyalty Program etc.) according to market demand based on trade program budget and monitor accordingly Planning & executing consumer activations like: Channel Activation (Wet Market/ Retail/ Modern Trade etc.), Sampling Activation, Counselling/ Advocacy Program etc. Channel wise sales planning & monitoring of assigned categories Sales analysis & taking strategic decision for sales development Preparing roadmap for New Product Development (NPD) categories Preparing rolling forecast to help production team to ensure products as per market requirementsAdditional Responsibilities: Alternate Channel Development Structured Training Programs for Sales Force (Territory Officers, Area Sales Managers) Show less

    • Samsung Mobile

      Sept 2021 - now

      Job Profile Summary1. Strengthen the product's competitiveness in the market by planning differentiation strategy based on the market, customer, competitor and technology analysis.2. Define the functionalities of the products and create short-term and mid-term roadmaps for each product.3. Identify new business areas through market, technology trend and product analysis.Job Description1. [Product roadmap development] Perform the strategy for the product portfolio by considering market needs and competitiveness.2. [Product strategy development] Participate in the development of product differentiation plan and positioning strategy based on company, competitor and market analysis and manage the definitions of the specifications.3. [New business area identification] Plan for development of new products, services and business by deriving insights from the customer and company's perspective.4. [Future technology and mid- to long-term strategy development] Plan the preparation of advanced technologies and investment direction based on the mid- to long-term commercialization concept and roadmap and prepare for securing of the business capability for the future. Show less  Business Operation Management of Exclusive Brand Outlet [EBO] Channel (Contributes 51% of Channel Business) Maximize the revenue by planning and executing the sales strategy and plan optimized for the assigned channel Formulate & monitor monthly trade campaign for channel partners, brand promotors & sales team Organize & execute cluster based consumer engagement programs to delight customers for sellout enhancement Monthly & Quarterly performance evaluation of brand shop to take strategic decision Monitor Price Hygiene & control Channel Infiltration New Product Launching: GTM readiness for assigned channel Show less

      • Product Manager

        Jun 2023 - now
      • Trade Category Manager

        Sept 2021 - May 2023
  • Licenses & Certifications