Dia Hart

Experience

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  Mitsubishi Trust & Banking

  Apr 1997 - Mar 1998

  Bookkeeper for Commercial Loans

  Bookkeeper for Corporate LoansMaintained account records via database

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  Peace Corps

  Apr 1998 - Jul 2000

  Peace Corps Volunteer, Haiti

  Peace Corps VolunteerFond du Blan, HaitiSmall Business; Teaching English as a Second Language; Preparedness Training

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  Rotary International

  Jan 2001 - Dec 2006

  Program Coordinator/ Grant Reviewer

  A Social Service & Philanthropic Global OrganizationProgram Coordinator and Grant ReviewerDemonstrated exceptional communication skills in district meetings, Stewardship Institute, and with Rotarian's globally. • Served as External Affairs representative illustrating the Rotary mission through media outlets in 5 communities. • Designed a marketing and fundraising campaign resulting in a 15% increasein agency productivity. • Exhibited flexibility and adaptability by adjusting professional approach to deal with frequent change, delays, and/or unexpected events. • Served as a member of the Senior Management (A-Team), responsible for the all administrative decisions. Show less

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  Circle Family Healthcare Network

  Dec 2006 - Jul 2011

  Director of Development and Grant Projects Management

  I have been an effective administrator and effectively managed multiple projects by administering assessments, goal-setting, developing outcome measures, evaluating performance and implementing improvements defined.Core Projects: Effectively managed 75% of grants by goal-setting, developing outcome measures, evaluating performance and implementing improvements.• Reduced inefficiencies in grants submissions by 25%.• Administered community and stakeholder assessments resulting in an increase of new programs and services by 15%. • Researched, analyzed, and prepared over 40 grants opportunities annually securing $990,000 in funding awards.• Served as Team Lead on the integration of an Electronic Health Records System (EHRS) for a Healthcare Network.• Effectively organized the implementation of a community Health Fairimpacting over 500 community residents.• Successfully coordinated the integration of a new telephone system resulting in greater efficiency for 120 staff members. • Developed a new School Based Health Center (SBHC) for 3 schools along with appropriate Outreach Programs. Show less

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  National Urban League

  Mar 2012 - Feb 2015

  Greater Atlanta: Programs Coordinator & Data Administrator, Workforce, Education and Training

  Designed short and long-term infrastructure development, program development, communication planning, team goal setting, and marketing strategies to design effective scope and budgets to strengthen program delivery. Provided strategy and techniques that increased the capacity of programs in workforce development, business development through proposals, financial capability, training and development. Established and maintained positive working relationships with senior management, staff, potential partners and the community. External Affairs representative illustrating the mission through media outlets in communities. Managed financial budgets of programs granted through proposals in areas of transitional development, job training education, and workshops. Exhibited flexibility and adaptability by adjusting professional approach to deal with frequent change, delays, and/or unexpected events. Designed a marketing and fundraising campaign resulting in a 15% increase in agency productivity. Responsible for the administrative aspects of the Programs including monitoring and tracking of participants it the agency's Efforts to Outcomes, Case Management system, Course Curriculum assembly, Maintenance of Participant Files, Coordination and Scheduling of all Computer Education, Training Sessions, Financial Literacy, Health & Wellness, Evaluations and other Administrative Duties as assigned.Increased data integrity of agency’s Efforts to Outcome (ETO), case management system by 50% within one year. • Provide accurate resource management and maintenance of over 1,000 participant files. • Coordinate and schedule all training sessions and evaluations.• Exhibit expertise in quality controls and ensure overall monthly data collection standards for service projects. Show less

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  STRUCTURE, LLC

  Mar 2015 - Aug 2015

  Consultant: Project Management/ Business Development/ Education/ Financial Capability

  Project Management - Project Coordination - Business DevelopmentProvide programs planning and coordination, resource management, marketing, maintenance of participant files, coordination and scheduling of all training sessions, and evaluations. Facilitate planning sessions at various stages of the project lifecycle from project kickoff, project planning, status updates and reporting through project close. Management of the delivery of services for programs related to computer training, financial literacy, health & wellness, and workforce development. Managed, tracked and communicated the progress of multiple concurrent projects and the quality of delivery while managing budget and ensuring timely resolution of project roadblocks. Manage stakeholder roles and responsibilities, timelines, change management, communication and risk management plans. Responsible for planning participant specific engagements, developing curriculum, managing program development, executed review and sign-off process, ensured deliverables were met, while controlling scope, executing the change management process when needed. Worked with a number of resources, teams, and networks internally and externally. Worked with agencies and organizations to remove barriers and resolve issues related to program integration and independence to ensure quality of service delivery.Financial Capacity Building - Coaching - Counseling - Literacy - EducationRecruited and managed financial education, training workshops, and matched coaching. Conducted training workshops on budgeting, banking, and building a financial future. Promoted financial coaching program with publicity strategies and campaigns. Effectively provided one-on-one coaching to individuals who wish to set and achieve financial goals. Provided strategy and techniques that increased the capacity of persons understanding and repairing credit. Show less

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  Magnolia Advanced Materials, Inc.

  Aug 2015 - Mar 2017

  Logistics Customer Service Account Manager

  Communications planning of multiple concurrent projects. Customer service implementation ensuring timely resolution of project roadblocks. 5+ years’ experience in Process Improvement. Removed barriers related to program integration to ensure quality of service delivery. Ensure continual compliance with government rules and regulations, changes in policy, through daily monitoring. Process shipping documents such as invoices, and declarations (customs, hazmats, SLI-).Support to both internal and external customers while following all internal policies and procedures to help meet company goals for revenue growth and profitability. Responsible for the accurate and timely processing of customer orders, returns, and credits. Resolve customer problems and make recommendations for department improvements. Daily invoicing of shipped work orders. Analyze, schedule, expedite, and answer customer's requests to effectively service customer and distributor requirements. Show less

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  MaxxContent, LLC

  Mar 2017 - Jul 2017

  Project Coordinator

  MaxxContent is a digital content provider instrumental in helping to decrease recitivism by providing educational materials and sourcing content in the correctional institutions market. Through a partnership with GTL/IDS and the Department of Corrections, I focused on increasing partnerships with Publishers by 25%, networking with new educational institutions to increase our coursework content, and organizing infrastructure to ensure correction facilities received ebooks and other digital content. Our goal was to impact inmates I a positive way to increase work and life opportunities as they transitioned back institcreasr their home environment, to encourage behavioral change, and to positively implement a program designed to help institcreasrtomates make healthy decisions for themselves and their families. Show less

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  Black Box Network Services LI Voice

  Feb 2018 - Dec 2018

  Project Coordinator

  Black Box Network Services Nashville, TNProject Coordinator 3/2018-11/2018• Create Work Orders to assist Project Managers promote 95% efficiency on multi-site delivery of services. • Promote 100% customer satisfaction.• Ensure accuracy in the construction of Purchase Orders, Change Orders, and Material Requisitions.• Communicate effectively with Internal and External high valued stakeholders and ensure project deliverables are met. • Anticipate and monitor potentials issues with projects, while reporting metrics to Project Managers for review. • Manage daily logs, monitor activities, and implement initiatives and expectations of project targets, which include financial resources, human resources, and continuous improvement of infrastructure and cabling projects. • Collaborating with Project teams and Management to complete milestones and increase success of projects.• Analyze and complete data analysis using SmartSheet and Excel databases. Show less

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  CKE Restaurants, Inc.

  Apr 2019 - Nov 2019

  Project Manager

  Project Manager Leveraging Agile best practices, oversees project activities including strategic/Agile planning, resource estimating, budget tracking, reporting and issues resolution.Coordinates/Defines/develops plans and oversees execution of cross-functional development projects utilizing Agile/Scrum concepts and SDLC methodologies and principles where appropriate.QUALIFICATIONS •Project/Program Coordination •Management •Resource Management •Engagement/ Customer Service •Budget Tracking •Communications Show less

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  Tech Mahindra

  Jan 2020 - Aug 2020

  Vendor & Resource Manager

  Manage and allocate Resources and Vendor introductions to the respective tower lead from vendor management teams.Resource Tracker using Excel to capturing data from Client tower lead and stakeholders. etc.Coordinate collection of required historical resource documentation form introduced vendors for onboarding on Client.Coordinate with vendor for renewal of proposals / quotes and coordinate internally with Client IT services owners for on quantity proposed iterations required and communicate effectively to vendors.Resource to track SAL for vendor onboarding and report/escalate deviations to respective tower lead.<div class="LI-profile-badge" data-version="v1" data-size="medium" data-locale="en_US" data-type="horizontal" data-theme="dark" data-vanity="dia-hart"><a class="LI-simple-link" href='https://www.linkedin.com/in/dia-hart?trk=profile-badge'>Dia Hart</a></div> Show less

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  HCA Healthcare

  Mar 2021 - now

  Information Technology Group