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Chiara Zambon

Chiara Zambon

Receptionist

Followers of Chiara Zambon480 followers
location of Chiara ZambonAmsterdam, North Holland, Netherlands

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  • Timeline

  • About me

    Innovation and Product Development

  • Education

    • Itg piovene

      2006 - 2011
      Perito turistico Tourism

    • Università degli Studi di Udine

      2012 - 2016
      Bachelor's degree Foreign Languages and Literatures, General

  • Experience

    • Sweet Hoteles

      Jan 2011 - May 2011
      Receptionist

      Management of the reception and concierge department; Front office and back office; Organization for conferences, congresses, party and events at the hotel

    • Despar Italia

      Feb 2017 - Nov 2017
      Shop assistant supervisor

      Cash management, customer service and gastronomy. Management of the shop (orders for merchandise goods)

    • Booking.com

      Jan 2018 - now

      Innovation and product development Liaising between guests and partners to resolve light complexity issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc▪Ensuring a high level of customer service and a positive guest experience ▪Providing accurate, valid, and complete information by using the right tools, methods, and processes.

      • Innovation Lab Specialist

        Dec 2021 - now

      • Customer Service Specialist

        Jan 2020 - Dec 2021

      • Customer Service Specialist

        Jan 2018 - Jan 2020

  • Licenses & Certifications