Mst Abida S.

Experience

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  R.S.B Industrial Limited

  Aug 2013 - Nov 2016

  Business Analyat

  • Created project plans, workflows, business rules, and policies to enhance internal operations.• Analyzed business challenges, anticipated user needs, and proposed solutions & alternatives.• Developed and maintained dashboards and reports for monitoring business performance.• Identified trends, patterns, and insights from data to provide actionable recommendations.• Collaborated with production, sales and stakeholders to identify business needs and requirements.

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  Upwork

  Oct 2013 - Nov 2015

  Data Entry Specialist & Graphic Designer

  •Prepared, complied and stored the data•Verified the accuracy of data entered by cross-referencing.•Cleaned and formatted data to ensure uniformity and consistency.•T-shirt, LOGO, Calendar, Visiting Card Design using Adobe Photoshop, Adobe Illustrator

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  IFIC BANK PLC

  Jan 2017 - Aug 2022

  • Analyzed and evaluated financial data, credit reports, and other relevant information to determine risk levels.• Monitored, reviewed and updated 7000+ client data in the E-KYC server.• Executed ETL processes to integrate data from different sources.• Executed due diligence process to reduce financial risk.• Utilized CRM systems integrated with the banking database.• Collaborated with the team to design and implement a dynamic Tableau-based Credit Card Complaints Dashboard.• Designed and implemented a comprehensive Banking Database Project in SQL.• Conducted regular audits and testing of AML processes.• Researched regional economic indicators and business patterns to inform loan approval decisions.• Maintained loan processing data and outstanding balance in cloud-based LO software.• Ensured compliance with lending policies, regulations, and industry standards.• Generated CIB, SBS, alert reports for deteriorating loans, Basel 16 statement, ISS CTR and STR reports for KPIs. Show less • Managed customer data in E-kyc software. • Ensured data security and confidentiality using the Core Banking system.• Navigated foreign Remittance service portals (Western Union, Transfast, Ria Money, MoneyGram, etc.) for efficient fund transfers.• Operated Teller, RTGS, EFT, and ACH software for secure and timely transactions.• Analyzed transactional data in FB Teller (Finastra) to uncover irregularities and patterns indicative of fraud.• Performed CDD and EDD on high-risk customers.• Utilized CRM systems, integrating them with the database for streamlined operations.• Spearheaded the data warehouse, identifying and revising reporting requirements.• Demonstrated leadership by effectively managing a team of sixteen employees.• Promoted bank products and implemented marketing strategies.• Oversaw diverse administrative responsibilities with strong organizational skills.• Collaborated with database software vendors and supported data warehouse requirements.• Provided ad hoc customer service, demonstrating flexibility and adaptability.• Generated regular reports (CTR, STR) for key performance indicators (KPIs) to facilitate decision-making. Show less

  • Finance Business Analyst (Credit Analyst)

    Jan 2019 - Aug 2022

  • Customer Service Officer

    Jan 2017 - Dec 2018
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  Lamar University

  Aug 2022 - May 2024

  Graduate Assistant, College of Graduate Studies

  •Reviewed, proofread, Edited, and formatted theses and dissertations as per chosen/department style (ACS, Chicago, APA7, LaTeX, etc.) and check grammatical errors. •Maintained a well-structured and organized database of academic documents.•Attended phone calls, e-mails and postal mail.•Facilitated participation in workshops, seminars, and conferences tailored for graduate students.•Cooperated with other members of the graduate studies team, including advisors and administrators, to support graduate students effectively.• Guided students navigating academic and administrative obstacles, while coordinating support services and promptly addressing inquiries.•Organized the volunteers and coordinated to arrange the 2nd annual research conference at Lamar University. Show less

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  SkyIT Services | Subsidiary of GBCS Group

  Jan 2024 - Apr 2024

  Android App Developer

  • Integrated new features into existing Android application (KOMET App) using Android Studio. • Collaborated with UX/UI designers to create intuitive and visually appealing user interfaces.• Conducted comprehensive testing to reduce error by 15%.• Researched mapping solutions like OpenStreetMap (OSM), and Mapbox.• Implemented a map pane on the Flights Info Tab to display the flight path.• Coordinated with the team to integrate map functionality.• Worked with cross-functional teams and participated in agile processes.• Collaborated with team members on Slack and GitHub. Show less