Dean Clow

Experience

• 

  Computability LTD

  Oct 1993 - Sept 1999

  • Provided administrative sales support for Account Executives including product research, order processing functions and credit card securities.• Assisted in the transition during the purchase of Computability LTD by PC Mall Sales, Inc.• Assisted the Loss Prevention Department with Credit Card and Purchase Order verification. • Performed pre and post sales support of computer hardware, software, networking and consumer electronics to business, education, government and consumer markets.

  • Operations Administrator

    Aug 1997 - Sept 1999

  • Inside Sales Representative

    Oct 1993 - Aug 1997
• 

  PCM

  Oct 1999 - Sept 2019

  Promotion to a Senior Manager position with the continuation of responsibilities associated with Reporting and Data Governance with the added responsibility of creating greater synergy with the teams. Accomplished by:• Initiating a core responsibility of providing the best available Business Intelligence on our customer base with the primary objective of aligning Account Executive performance to customer BI within assigned territories.• Creating a manageable process to track lead deployment, account requests, and transitioning of accounts. Show less Manager of two departments consisting of Reporting Specialists and Data Governance Analysts.Reporting Specialists:• Provided reporting data and KPIs for all Brands of PCM, Inc.• Working in tandem with data analysts to provide SQL based ad hoc reporting in addition to the creation of new excel based reports.Data Governance:• Oversight of the customer database to ensure data was clean, accurate, and current utilizing databases such Hoovers, D&B, Discovery.org, Zoom Info, and Avention.• Review and approval of new account creation and transitions. Show less

  • Sr. Mgr. Portfolio Operations

    Jun 2014 - Sept 2019

  • Operations Manager - Business Intelligence

    Oct 2012 - May 2014

  • Sales Operations Manager

    Jan 2005 - Sept 2012

  • Facilities Manager

    Jun 2000 - Dec 2009

  • Operations Supervisor

    Oct 1999 - Dec 2005
• 

  Insight

  Oct 2019 - Sept 2020

  Manager Financial Operations - Business Planning & Analysis

  Continuation of management of a team of Reporting Specialists providing key leadership and guidance in the transition of PCM, Inc to Insight post acquisition.

• 

  Black Box

  Dec 2021 - now

  Sales Analyst