Jude Dmello

Experience

• 

  Electronic Data Systems

  Jul 2006 - Sept 2007

  Help Desk Associate

  Line Of Business General Motors Techincal Support B2B

• 

  Stream Global Services

  Oct 2008 - May 2009

  Technical Support Professional

  Line of Business: Hewlett-Packard HP

• 

  Sitel

  Jun 2009 - Jul 2018

  Customer Service Professional

  Line Of Business: Dell On Call & EarthLink Internet Service Provider 🇺🇸

• 

  Raphael Cardoza Architects

  Aug 2018 - Apr 2019

  Project Manager Team Lead

  Worked On Contract: Stand alone company Handling their Interior projects in mumbai

• 

  HGS - Hinduja Global Solutions

  Apr 2019 - Jun 2021

  Line Of Business : Dream11 Line Of Business: Hotstar Email & Social Media

  • Team Leader Customer Experience

    Dec 2019 - Jun 2021

  • Community Associate

    Apr 2019 - Dec 2019
• 

  Apertum Online

  Jul 2021 - Apr 2024

  Was leading the Customer Success team at Apertum Online, my role centers around driving process enhancements and delivering exceptional client experiences. With a robust background in process improvement, the focus remains on optimizing operations and fostering strong client relationships.

  • Assistant Manager Customer Success

    Jan 2023 - Apr 2024

  • Team lead customer success

    Jul 2021 - Dec 2022
• 

  Lloyds Luxuries Ltd.

  Feb 2025 - now

  Assistant Manager