Joseph Kenneth Otoo

Experience

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  Meridian Port Services Ltd

  Jan 2007 - Mar 2013

  Applications Support Analyst

   Installed, configured and administered Microsoft related technologies; Windows Server 2003, 2008 and Microsoft Active Directory Servers. Supported services for HP related technologies; Servers, Storage and Network. Provided Technical Services and Support at the Network level; WAN and LAN connectivities, routers (Cisco), firewalls and general network security. Planned, managed and maintained ICT assets in desktop hardware and software.  Secured user network access for e-mail, file and print, corporate and desktop applications, system client installations and IP telephony. Ensured that a high level of customer service was delivered to all staff. Show less

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  Blucore I.T. Solutions

  Apr 2013 - now

  Chief Information Technology Officer

   Achieving business performance through developing ICT Strategies and Policies for the organization.  Driving business direction by ensuring the organization constantly provides up-to-date technological services to its’ Clients. Leading, inspiring and working within a team to achieve results through continuous people development and mentoring activities. Providing direction in the Procurement and efficient utilization of ICT equipment and accessories. Developing procedures for installation and troubleshooting of hardware and software to streamline processes and produce efficiency. Driving performance measures for the operation (including a consideration of efficiency versus effectiveness) to fulfill the organization’s requirements. Show less