Experience

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  1worldsync

  May 2008 - Dec 2019

  Second level support consultant

  To provide day-to-day support to 1WorldSync European Key Accounts (global companies), both using the GDS Network, and other M2M processes.

• 

  J,m&t consulting ltd

  Feb 2014 - Mar 2021

  Director

  J, M & T Consulting Ltd is a technical support company, specialising in support for XML, B2B, M2M, GDSN practices. The company is also able to provide Customer Service options for varied industries and services.

• 

  Atrify

  Jan 2020 - Dec 2020

  Second level support consultant

  To provide daily support to Australian key account, including issue investigation, escalation and follow-up. Provide daily support for other customer issues and problems.

• 

  1worldsync

  Dec 2020 - now

  Senior technical support specialist

  Providing daily operational support to 1WorldSync European Key Accounts.