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Tracy Bryan

Tracy Bryan

Second Level Support Consultant

Followers of Tracy Bryan173 followers
location of Tracy BryanNewport, Wales, United Kingdom

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  • Timeline

  • About me

    Senior Technical Support Specialist at 1WorldSync

  • Education

    • Lliswerry High School, Newport

      -

  • Experience

    • 1WorldSync

      May 2008 - Dec 2019
      Second Level Support Consultant

      To provide day-to-day support to 1WorldSync European Key Accounts (global companies), both using the GDS Network, and other M2M processes.

    • J,M&T CONSULTING LTD

      Feb 2014 - Mar 2021
      Director

      J, M & T Consulting Ltd is a technical support company, specialising in support for XML, B2B, M2M, GDSN practices. The company is also able to provide Customer Service options for varied industries and services.

    • Atrify

      Jan 2020 - Dec 2020
      Second Level Support Consultant

      To provide daily support to Australian key account, including issue investigation, escalation and follow-up. Provide daily support for other customer issues and problems.

    • 1WorldSync

      Dec 2020 - now
      Senior Technical Support Specialist

      Providing daily operational support to 1WorldSync European Key Accounts.

  • Licenses & Certifications

    • Becoming Assertive: Advocate for Your Interests

      LinkedIn
      Mar 2025
      View certificate certificate

    • ITIL Foundation

      BCS, The Chartered Institute for IT
      Jul 2017