Experience

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  Us navy

  Jan 1981 - Jan 1990

  Aviation electronics technition

  ECM Training, I Level and O Level SupportSystems Calibration / Repair Instructor, 1987 to 90I Level Calibration / Repair Tech, 1984 to 87O Level Tech, 1982 to 84

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  Atl

  Jan 1990 - Jan 2000

  Field service engineer
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  Philips healthcare

  Jan 2001 - Jan 2002

  Technical instructor/subject matter expert

  Developed and delivered Ultrasound Service training courses to Field Service Engineers and Customer Engineering Personnel.

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  Philips healthcare

  Dec 2003 - Sept 2009

  •Test Lead for proprietary quantification applications installed on Philips products and available for integration on non-Philips PACS and workstations•Verification of system level requirements and conformance to the DICOM standards for new ultrasound products•Perform interoperability assessments between Philips ultrasound systems and supporting workstations, as well as non Philips PACS and workstation•Perform assessments to confirm IHE Integration Profile conformance•Perform VA/DoD VISTA compliance testing•Project management responsibilities•Change management responsibilities____________________________________________________Interoperability test and evaluation of Philips Ultrasound in an integrated healthcare environment to include:Philips workstations including iSite, ViewForum, Xcelera, as well as future products3rd party PACS/Workstations including AGFA Heartlab and Impax, Candelis, Digisonics, Fuji Prosolv, GE Centricity/RA600/ViewPoint, McKesson Horizon and MedconThis work includes the Project Management aspects and technical executionExecution includes internet based and on-site testing, depending on the project needs. Show less

  • Connectivity Engineer

    Mar 2006 - Sept 2009

  • Sr. Field Service Engineer

    Dec 2003 - Mar 2006
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  Sonosite, inc.

  Nov 2009 - Jul 2010

  Service engineer

  Responsible for the integration of the CardioDynamics ICG product line into the SonoSite Service strategy/support portfolio.

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  Agfa healthcare

  Jul 2010 - Nov 2019

  IMPAX Specialist primarily responsible for meeting the needs of VA Medical Centers and Brooke Army Medical Center. VA Medical Center support required ensuring the timely routing of exams to the VA legacy archive (VISTA) including support for Compass Router implementation. IMPAX Specialist primarily responsible for meeting the needs of the VA in the Pacific Northwest Region.

  • Customer Support Specialist

    Apr 2013 - Nov 2019

  • Sr. Customer Support Engineer

    Jul 2010 - Mar 2013
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  System soft technologies

  Mar 2021 - Aug 2021

  Information technology help desk support

  Help desk support for Blue Cross Blue Shield of TN, processing and resolving internal and external user issues related to IT issues. These generally were issues with network access, user account configuration and permissions.

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  Nuvodia

  Aug 2021 - Dec 2023

  Technical consultant / pacs administrator
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  Seamark ranch

  Jul 2023 - Apr 2024

  House parent provider
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  Microsoft

  Apr 2024 - now

  Service engineering ii

  Support for Nuance Products