David Crookes

Chesterfield, England, United Kingdom

590 followers

Timeline
About me
Service Delivery Lead
Education
- Brookfield community school, chesterfield
  2000 - 2002
- Meadows community school, chesterfield
  1995 - 2000
Experience
- Spar
  Jul 2000 - Nov 2002
  Shop assistant
- Morrisons
  Nov 2002 - Nov 2007
  Manager
- Csc
  Nov 2007 - Nov 2012
  - Major Incident Manager
    Dec 2011 - Nov 2012
  - Operations Manager
    Jun 2010 - Dec 2011
  - Wintel Engineer 24x7 Operations
    May 2008 - Jun 2010
  - Service Control
    Nov 2007 - May 2008
- Atos
  Nov 2012 - Jul 2024
  - Principal Incident Manager
    Jan 2016 - Jul 2024
  - Regional Process Lead (UK&I & Northern Europe) – Major Incident & Incident Management
    Jan 2021 - Dec 2021
  - Major Incident Manager
    Nov 2012 - Jan 2016
- Capgemini
  Aug 2024 - now
  Service delivery lead
Licenses & Certifications
- Itil® foundation in it service management
  Bcs, the chartered institute for it
- Lean six sigma yellow belt
  Atos
- Kepner tregoe problem management
  Kepner-tregoe