Experience

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  Office of congressman rodney frelinghuysen

  May 2011 - Aug 2011

  Legislative intern

  -Respond to constituents concerns by writing letters on behalf of the Congressman-Greet visitors, filed papers, opened the mail, and answered multi-phone lines

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  The catholic university of america

  Jan 2012 - Jan 2013

  Cardinal ambassador

  -Conduct tours for prospective students and their families-Wrote postcards to students who have taken the tour and answered questions the students had.

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  The newark museum

  Jun 2012 - Aug 2012

  Special events intern

  -Assist in directing and arranging internal and external events at the museum and; create Excel spreadsheets that list profits from past events.

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  New jersey performing arts center

  May 2013 - Aug 2013

  Women's association intern

  -Collaborate with the Women's Association team to produce the arts center's annual Gala, which has raised over 53 million dollars; in the past 25 years. -Assemble information for events that were held, and upload pictures onto NJPAC's social media accounts.

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  The catholic university of america

  Oct 2013 - May 2014

  Office assistant

  -Answer phone calls and make appointments for the staff-Interact with students on questions about signing up for a tutor and basic information about howthe Center for Academic Success can help them in school

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  Hometowne television

  Nov 2014 - Feb 2015

  Bookkeeper/office manager

  • Revamped office management procedures, optimizing supply order and inventory management, significantly increasing efficiency and cost savings.• Expedited daily operations by composing and dispatching up to 30 detailed emails, ensuring clear and consistent communication, which contributed to increased efficiency and responsiveness.

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  Original media

  Feb 2015 - Oct 2016

  Production assistant

  • Transformed a database of over 1,000 production files, making them readily accessible and boosting efficiency. This overhaul optimized time management and organizational effectiveness.• Optimized trip productivity for cast and crew with meticulously planned itineraries. These detailed plans outlined accommodations, catered to dietary preferences, and included essential contact information.

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  National cinemedia (ncm)

  Jan 2017 - Sept 2020

  OVERVIEW:I was promoted to lead the execution of 200 annual events, spanning from managing VIP experiences at major film festivals to orchestrating large-scale conferences and fostering employee engagement through internal events. My role demanded a blend of creativity, precision, and adaptability as I navigated the diverse needs of both external clients and internal stakeholders. By consistently delivering exceptional events, I contributed to NCM's reputation as a leader in the cinema advertising industry while also nurturing a positive and productive company culture.❇️ STRATEGIC IMPACT* Elevated VIP Experiences: Orchestrated an exceptional Sundance Film Festival experience for over 100 high-profile clients, managing RSVPs and travel logistics via Concur. I also ensured premium accommodations, curated exclusive activities, and secured coveted movie tickets, resulting in outstanding client satisfaction.* Large-Scale Conference Management: Designed and executed a memorable conference experience for 300attendees, showcasing meticulous attention to detail and client-focused planning. I personalized name badges, sourced branded gifts, and strategically planned seating arrangements to enhance networking opportunities.* Employee Engagement and Culture Building: Leveraged a $90K budget to create and deliver high-impact office team-building events, fostering a vibrant work culture and boosting employee engagement. These initiatives strengthened team cohesion and measurably improved productivity across the organization. Show less OVERVIEW:I managed over 200 diverse events, ranging from intimate 20-person gatherings to large-scale 300-attendeeconferences. My responsibilities encompassed a wide spectrum of events, including holiday parties, client dinners, private movie screenings, and film festivals. Throughout my tenure, I consistently delivered exceptional experiences while driving strategic improvements to enhance operational efficiency and attendee satisfaction.❇️ STRATEGIC IMPACT* Client Engagement Innovation Elevated client loyalty through innovative event experiences. Used a personal touch to create unique team-building activities and design engaging event competitions, fostering stronger relationships with key stakeholders.* Technology Integration Supported the engineering of a customized event app in collaboration with IT consultants. By defining key requirements, we enabled faster access to agendas, attendance lists, transportation details, and real-time attendee notifications, enhancing the overall event experience* Continous Improvement: Scaled operations to support hundreds of annual events by implementing comprehensive checklists and streamlining event procedures documentation to a single page, significantly improving efficiency and consistency across all event types.* Data-Driven Process Improvement: Optimized event logistics and attendee experience by leveraging Eventbrite data analytics. This approach resulted in improved event flow, better space utilization, and strategic signage placement, ultimately elevating the quality of each event.* Cross-Departmental Coordination: Eliminated scheduling conflicts and increased event attendance by launching a centralized monthly events calendar for sales and marketing teams. This initiative enhanced cross-department coordination and maximized participation in company events. Show less

  • Assistant Manager, Events & Meeting Planning

    Feb 2020 - Sept 2020

  • Event Specialist

    Jan 2017 - Feb 2020
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  First

  Nov 2021 - Jun 2022

  Event service specialist (employed by first, supporting google)

  OVERVIEW:I was responsible for managing and executing Google's in-person and virtual events. I oversaw 5 to 10 events weekly, with 80% being in-person and 20% virtual. My responsibilities included coordinating logistics for events ranging from intimate gatherings to large-scale productions of up to 500 attendees.❇️ STRATEGIC IMPACT* Virtual Delivery: Orchestrated over 100 virtual events for up to 50 attendees, implementing a streamlined Google Meet process that included custom music, slides, breakout rooms, and post-event satisfaction surveys.* Real-time Problem Solving: Elevated client satisfaction and team performance by adeptly managing last-minute changes, addressing inquiries, and swiftly resolving AV technical issues during high-stakes live events.* Proactive Risk Management: Ensured flawless event execution through meticulous planning and pre-eventwalkthroughs, identifying and mitigating potential issues before they could impact event quality.* Client-Centric Design: Crafted tailored event experiences by collaborating with event managers to analyze RFPs, optimizing room and A/V setups, and curating menu options in partnership with catering teams. Show less

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  Fiserv

  Jul 2022 - Jun 2023

  Program manager

  OVERVIEW:I spearheaded the planning and execution of 50 high-impact events, managing budgets up to $100K. I collaborated closely with key stakeholders, including the Head of Global Learning and SVP of Talent Development, to shape the strategic direction for international learning and HR initiatives.❇️ STRATEGIC IMPACT* Speaker Caliber Enhancement: Elevated event quality and attendee satisfaction by leveraging strategicrelationship-building skills to secure top-tier speakers for 100% of events.* Operational Efficiency Boost: Reduced event planning time and improved team productivity by leading thedevelopment of comprehensive standardized playbooks for recurring events (new hire orientations, conferences, and workshops).* Continuous Improvement Initiative: Implemented a robust post-event analysis framework to identify critical areas for improvement and execute corrective actions, resulting in enhanced event efficiencies and increased attendee satisfaction.* Financial Process Refinement: Reduced invoicing processing times and eliminated billing discrepancies byimplementing and utilizing Ariba software effectively. Show less