Experience

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  I2/compume

  Jan 2008 - Feb 2011

  It support specialist

  • Installation configuration & troubleshooting Microsoft Windows / Mac OSX.• Backup Server Administration – Symantec Backup: - Responsibilities include setting up tape rotation cycle, monitoring and managing full daily and monthly full for off cycle backup and offline storage as well restoration of user data as per business requirement. • AD activity includes administration (Creation, deletion & modification) of users, groups, computer accounts, OU’s & DL’s. • Keep the Service Support Manager updated on a regular basis ensuring issues are escalated in a timely fashion and to provide briefs as requested by IT Management.• Act as liaison between the IT Department and the office communicating through the Office Manager, such items as downtime and managing expectations of staff and partners.• Proactively seek to improve the service offered by the IT Department, regardless of location.• Produce procedures and documentation to support the IT Department/local office in line with IT policies.• Keep the necessary asset information, including such items as network elements, PCs, printers etc. up to date at all times and to pass such information to the Change and Configuration Manager in a timely manner. Show less

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  C4 advanced solutions

  Mar 2011 - Mar 2015

  Field support engineer

  • Installation, upgrades, and maintenance of all Enterprise OS.• Administered Windows Software Update Services (SCCM)• AD activity includes administration (Creation, deletion & modification) of users, groups, computer accounts, OU’s & DL’s. • Installing & configuring operating systems, application software, anti-viruses & hardware and managing Disk Space, User Profile Creation and User Rights Management..• Backup Server Administration – SCDPM:-Responsibilities include setting up tape rotation cycle, monitoring and managing full daily and monthly full for off cycle backup and offline storage as well restoration of user data as per business requirement• Documents, tracks and monitors the problem to ensure a timely resolution.• Adhere to all IT policies, processes & standards, troubleshoot & resolve trouble tickets related to Technical difficulties with hardware, software, and the network Show less

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  Advanced technology consultancy

  Mar 2015 - Jul 2016

  System administrator

  • Implement Hospital Information System (HIS) application in a cost-effective way by determining the requirements of project and communicating them clearly to all stakeholders, facilitators and partners. • Writing technical specifications for reports, interfaces, extensions, forms and personalization.• Installing and Administrating Microsoft Windows server 2012.• Active Directory Management.• Administrating DNS & DHCP servers.• Installation, administration and monitoring wireless access points with NPS.• Server Backup and restore Symantec backup exec 2015• Server Hardware installation and configuration.• Server OS installation and configuration for windows.• Build and troubleshooting experience with ESXi Servers, vSphere and vCenter manager.• Experience and knowledge with designing installing and implementing VMware ESXi 5.x server.• Present / Assign LUN to physical host• Installing and configuring VMware vCenter server.• Configuring and setting up V-Motion, HA, DRS, FT and related VMware products such as VMware Workstation.• Experience with VMware update manager to install patches and updates on ESX hosts and virtual machines.• Migrating VM to vMotion and storage vMotion• Troubleshooting ESX, Checking performance issues and Monitoring alerts.• Work with VMware features Clone, Template, Snapshot and Resource pools etc.• Physical to Virtual Conversion using VMware convertor.• Troubleshooting ESX, Checking performance issues and monitoring alerts.• Storage Administrator on HP store virtual. Show less

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  Confidential

  Aug 2016 - now

  • Senior System Engineer

    Feb 2015 - now

  • Senior Technical Engineer

    Jul 2016 - now

  • Technical Engineer

    Aug 2016 - now