Jesse Jimenez

Jesse Jimenez

Account Manager

Followers of Jesse Jimenez236 followers
location of Jesse JimenezLos Angeles, California, United States

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  • Timeline

  • About me

    Client Success Manager at FinDox Inc.

  • Education

    • California State University-Northridge

      -
      Bachelor of Arts (B.A.) Sociology
  • Experience

    • Momentous Insurance Brokerage, Inc.

      Aug 2015 - Mar 2019
      Account Manager

      - Managed 45+ accounts per month in development, implementation and servicing of renewal accounts before yearly expiration- Expanded advocation of clients through expansion of coverage ensuring all liabilities are covered which led to a 15% increase in revenue - Educated clients on coverages, exclusions and exposures, gaps in coverage, to promote product awareness and brand loyalty - Created >10 new business accounts monthly through negotiation with wholesaler to determine best coverage for all of clients liabilities Show less

    • OneLegacy

      Mar 2019 - Jun 2021
      Donation Development Coordinator

      - Ensured the highest level of client service to hospitals and donor families by focusing on a superior and seamless experience through the donation process of organ, eye, and tissue donation to >20 hospitals - Increased number of donors by 30% through cross collaboration with key healthcare professionals to develop curated donation programs. - Analyzed data to enhance and develop SOP to align with federal and state guidelines, discovering new areas of opportunity for improvement - Cross collaboration with multi-disciplinary and executive teams to brainstorm on enhancements and resolve existing challenges, acting as a subject matter expert within the donation process- Enhanced organ and tissue donation referral pipeline by 40% through attendance of administrative meetings, presentations, and education of various units of clinical triggers Show less

    • FinDox Inc.

      Jun 2021 - now
      Client Success Manager
  • Licenses & Certifications

    • Business Fundamentals for Customer Success Managers

      LinkedIn
      Aug 2020
      View certificate certificate
    • Property and Casualty Broker License

      California Department of Insurance
      Feb 2017
    • Customer Success Management Fundamentals

      LinkedIn
      Aug 2020
      View certificate certificate
  • Volunteer Experience

    • Volunteer

      Issued by Neighborhood Legal Services of Los Angeles County on May 2012
      Neighborhood Legal Services of Los Angeles CountyAssociated with Jesse Jimenez