
Timeline
About me
Masters in Industrial Relations Candidate, MIR
Education

Dalhousie university
2018 - 2021Bachelor of science - bs psychology & sociology
Queen's university
2023 - 2024Masters in industrial relations candidate employment & labour relations
St. lawrence college
2015 - 2018Behavioural science advanced diploma behavioural science technology
Experience

Limestone district school board
Mar 2016 - Apr 2016Behavior analystPresented data on a student’s strengths and weaknesses to the teacher to improve the child’s understanding on different classes.Contributed to the design and distribution of class schedules and activities that benefited both the student and the teacher.
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Service inspired restaurants (sir corp.)
May 2017 - Sept 2017Hostess- Successfully performed in a fast-paced environment while also collaborating with fellow co-workers.- Carried out administrative duties such as booking/cancelling reservations in person or over the phone and took customers’ orders, making sure they were delivered correctly. - Greeted and engaged in meaningful interactions with customers, making sure I carefully listen to their concerns and needs to enhance their guest satisfaction.

Limestone district school board
Nov 2017 - Dec 2017Teacher assistantAssisted students with their tasks and homework. Helped teachers to maintain a positive and safe environment by helping students to improve their social and problem-solving skills.

Limestone district school board
Mar 2018 - Apr 2018Behavior analyst- Targeted a problematic behaviour and developed a plan to decrease it by the implementation of behavioural techniques such as the schedules of reinforcement.- Effectively designed a 5-week Behavioural Change Plan program that helped the child to fulfil their academic duties and increasing his engagement in the classroom.

J.p the handyman
Oct 2021 - Apr 2022Office administrative assistant- Assisted with marketing by advertising new services and posting before and after photos of projects on the company's social media platforms, attracting more clientele.- Ensured deadlines were met by maintaining up-to-date records and updating the company's expenses and costs on DEXT while overseeing stock supply.- Responded to clients' inquiries and provided them with general advice regarding materials, product selection, and estimates based on their preferences.

Tiny hoppers kingston east
Nov 2021 - Apr 2022Early childhood teacher assistant- Communicated with parents, co-workers, and social workers to create lesson plans and activities to promote children's physical, cognitive, emotional, and social development.- Conducted observations and weekly reports on children's behaviours, strengths, and weaknesses to provide them and their families with the needed assistance, support, and accommodations.- Reviewed children's files to ensure that documentation such as allergies and medications were up to date and the appropriate procedure was followed. Show less
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Kingston military family resource centre (kmfrc)
May 2022 - Jul 2023Information services assistant- Efficiently responded to clients’ inquiries on programs, policies, and services, providing them with the most adequate information and referring them to the appropriate department.- Assisted with employee training and orientation, including processes on client intake forms, deployment forms, and data input on Penelope Software Management System.- Created and updated standard operational procedures and Excel account receivable spreadsheets and reported service gaps to supervisors to promote growth. Show less

Queen's university
Sept 2023 - nowEMPR 335: Leadership & Employee MotivationEMPR 360: Advancing Equity, Diversity, and Equity in the Workplace- Meet demanding deadlines of providing grades to students and give constructive feedback on their performance to promote extensive learning and development.- Collaborate with supervisors to discuss students' grades to assess course progression and students’ performance and provide recommendations for course improvement.- Host regular office hours to engage with students and respond to questions on their marks, additional instructions, or course-related content to contribute to their academic success. Show less
Research Assistant
May 2024 - nowTeacher Assistant (TA)
Sept 2023 - May 2024
Licenses & Certifications
- View certificate

Human resources foundations
LinkedinNov 2022 - View certificate

Cultivating cultural competence and inclusion
LinkedinNov 2021 - View certificate

Expert tips for answering common interview questions
LinkedinNov 2021 - View certificate

Mastering common interview questions
LinkedinNov 2021
Honors & Awards
- Awarded to Maria Alejandra Urzola, MIRLia Dower Scholarship - Jan 2024
- Awarded to Maria Alejandra Urzola, MIRDean’s list Dalhousie University Dec 2020 Dean’s list; 2018, 2019, 2020- ongoing
Volunteer Experience
Volunteer Staff
Issued by Holy Family Catholic Chapel on Sept 2023
Associated with Maria Alejandra Urzola, MIR
Languages
- enEnglish
- frFrench
- spSpanish
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