Experience

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  Great adventures outer reef & island cruises

  Feb 1997 - Jun 1998

  Training and human resources officer
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  Greyhound australia

  Jun 1998 - Jan 2004

  National Human Resources Manager Position Brief• Manage and lead the Human Resources Department Team of 8 staff (Human Resources Officer, Training Officer, Workplace Health Safety and Environmental Officer, Rehabilitation Coordinator, Payroll Manager, two payroll clerks, and Human Resources Administrator)• Develop and implement high quality human resources initiative and practices which support the Company’s strategic objectives and enable managers through effective coaching methodology to achieve our corporate goals through our employees.• Ensuring legal compliance in areas such as industrial relations, health safety and environment, discrimination and equal opportunity.• Co-ordinate the training function to ensure the workforce is trained and proficient in their skills and required work function and to determine future development needs.• Develop evaluate, implement and monitor Strategic Human Resources initiatives.• Provide assistance, liaise, coach and assist department managers, supervisors and line employees in industrial relation matters, performance management, counselling and disciplinary issues, bullying harassment and discrimination matters.• Manage remuneration matters - negotiation of salaries, salary packaging, salary sacrifice arrangements, superannuation, novated leases, employee contracts.• Represent the company in industrial relations matters; negotiate, consult and liaise with Union representatives. Show less

  • National Human Resources Manager

    Oct 2002 - Jan 2004

  • Assistant Human Resources Manager

    Aug 1999 - Oct 2002

  • Human Resources Officer

    Jun 1998 - Aug 1999
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  Bendigo and adelaide bank

  Jan 2004 - Dec 2004

  Human resources manager - nsw & qld

  Position BriefTo provide specialist HR/ER advice, support and coaching to Senior and Line Management within Queensland and New South Wales in line with company guidelines and initiatives. Interpret and implement the Certified Agreement and relevant policy and strategy across Queensland and NSW ensuring consistency with national guidelines and initiatives. Ensuring consistency to national guidelines providing strategic advice and assistance and coaching for • Industrial relations, Performance Management, • Remuneration and reward, • Workplace health and safety and Rehabilitation for Queensland and NSW• Conduct, manage and assist managers with outcomes of workplace investigations (including Fraud)• mediation and dispute resolution Providing advice, assistance and costing to Senior Managers on restructures insuring compliance to corporate initiatives and legal requirements. Provide recruitment advice and undertake recruitment of senior positions for both company and community banking branches,  Provide support to the National Human Resources team in Bendigo.  Manage and participate in various project groups on various strategic Human Resource Projects and broader company initiatives.Reason for Leaving Offered Position with Suncorp. Show less

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  Suncorp group

  Jan 2005 - Oct 2005

  Human resources advisor (business partner)

  Position BriefThis position is one of a consultant to provide advice, support and coaching to Executive General Managers and Senior Managers on:  Implementation, execution, alignment and delivery of Group-wide HR related systems, initiatives, strategies, to ensure consistency across the Group • Leadership framework, remuneration & benefits • Employee Engagement, Corporate Culture and Values Provide strategic advice, assistance and coaching to the Senior Management Team of my client groups with HR issues and strategies specific to the needs of the individual departments, ensuring alignment with Group initiatives and guidelines• Staff retention, absenteeism, performance management, reward programs • Mediation and dispute resolution• Management of related legal or legislative issues,• Advice and assistance on OHS/Rehabilitation Management• Workplace investigations• Organisational and Departmental Restructures• Employee terminations, redundancies and outplacements Providing leadership to, manage and coaching of HR Officers and Business Leaders Project management and participation in various HR project strategy and initiative projectsReason for leaving To manage and run my own business on the Sunshine Coast Show less

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  Sirocco handcrafts of the world

  Nov 2005 - Dec 2012

  Owner/director

  Sirocco Handcrafts of the World is a speciality retail store based previously at Sunshine Plaza. Sirocco specialises in silver jewellery, ladies and men’s cotton clothing and gift lines that have been handcrafted from all over the World. Key Achievements• Increased Sales 5-10% annually • Employee retention in an normally turnover industry• Sourced suppliers directly to increase marginsPosition Brief:  Management of Full Time, Part Time and Casual Employees • Recruitment and selection, induction, training and development• Coaching and mentoring of employees, providing access to external training through New Apprenticeships• Performance Management; Rostering; Payroll• Complying to the National Retail Award and NES• Implementation and monitoring of staff sales incentive program  Financial Control and Management• Financial and cash flow budgeting and management • Financial Reporting - Profit and Loss & Balance Sheet• Accounts Payable  Purchasing Management and Sourcing, Merchandising and Stock Control, Security Sales, Marketing and Promotions• Educate and coach employees on products – features/benefits selling; selling skills and relationship building with customers• Product placement and security to minimise shrinkage, security Training, awareness and monitoring of staff  Operational Management Show less

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  Cua - credit union australia limited

  Jun 2011 - Sept 2011

  Organisational effectiveness consultant (contract)

  Credit Union Australia (CUA) is Australia’s largest customer-owned financial institution providing everyday banking products and services. CUA is 100 per cent owned by our customers, not shareholders. Working closely with the Head of Organisational Effectiveness on the following initiatives and provide input into the development of CUA’s organisational effectiveness (OE) strategy and the Organisational Effectiveness annual operational plan and budget Design and deliver Organisational Effectiveness programs and related activities:• Design communication program and intranet communication of CUA's Reward and recognition framework • Talent Management program• Redesign of succession planning program• Support and implement employee engagement practices• Implement employee retention strategies and practices• Design, develop and align internal practices to ensure Equity and diversity practices• Develop initiatives to embed Corporate values• Design, develop and implement leadership strategy and framework• Manage reporting and analysis of relevant organisational effectives activities to assess acceptance and progress of programs and the achievement of program goals Show less

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  Stellar

  Dec 2012 - May 2017

  Human resources manager

  Key ResponsibilitiesBusiness•Monitor and assist in the delivery of meeting Centre KPI’s including P&L, EBIT, efficiencies & productivity.Recruitment •Lead and Co-ordinate volume recruitment program for key datesIndustrial Relations•Monitor compliance to Fair Work Act, National Employment Standards and Stellar Workplace Agreement•Provide sound Industrial Relations advice, strategies and negotiations •Assist on a local level with the process of renegotiating of the new Enterprise Agreement and communication outcomes to EA negotiating team•Manage Common law contracts •Identify and Implement risk management plans and strategies•Management of Grievance & mediation Workplace Safety & Workers Compensation & return to work•Monitor and ensure compliance with OHS legislation, company OH&S policies, coordinate WHS site initiatives, respond and investigate accidents and safety issues with urgency.•Provide support and conduct in Injury/Incident Investigations, risk audits •Coordinate and Facilitate committee meetings•Manage workers compensation claims and return to work programsEmployee Engagement, EEO, Turnover and Absenteeism Management.•Develop strategies and implement employee engagement programs, increase retention and decrease unplanned leave and long term absencesEmployee Performance Management•Drive and mentor, coach leadership team •Lead Investigations into employee Incidents/Security Breaches/ Grievances•Manage and facilitate performance management and employee termination Show less

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  Gallagher

  May 2017 - Mar 2022

  Human resources business partner

  Position Brief: The purpose of this position is partner with the business to manage the strategic and operational HR issues to support the business objectives and. Contribute to the overall HR agenda aligned to the Arthur J. Gallagher dominant priorities, then own and implement HR agenda responsibilitiesKey Deliverables- Partner with management to evolve their ‘people thinking’, and being able to insert the HR agenda into their daily activity and longer term plans. - Assist with the delivery of operational support/guidance to Line Managers and individual employees in areas such as organisational change management, employee relations/counselling, job design, performance management, OH&S & workers compensation, remuneration and benefits, job evaluation, award negotiation, compliance, employee development and succession planning. - Own and manage case management issues to their full resolution such as performance and disciplinary matters, redundancies, terminations, salary continuance matters.- Conceptualise people metrics with the business to provoke thought leadership and insights. - Ensure the business operates in line with industry best practice & conducts itself prudently in relation to issues affected by legislation.- Coach and facilitate training for managers to better equip them to manage their people effectively.- Ensure a consistent and disciplined application of the local and global HR policies, processes systems and frameworks.- Support our Merger and Acquisition program as required and other projects as required. Show less

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  Modern wolf

  Jan 2020 - now

  Dog trainer & behavioural consultant

  1. Initial Assessment and Consultation2. Obedience Training3. Behavioral Modification4. Puppy Training5. Specialized Training6. Client Education7. Group Classes 8. Ongoing Support and Follow-up9. Record Keeping