Experience

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  Companion camp, llc

  Mar 2010 - Aug 2013

  Campground assistant

  Assisted in all areas of the business including daily care and exercising of pets, check in and check out of clients, photographing pets for website, cleaning and maintaining cabins and campgrounds, and any miscellaneous maintenance or clerical tasks as required.

• 

  The equestrian arts institute

  Jun 2014 - Aug 2014

  Barn assistant

  General barn management, including oversight and assessment of horses for feeding, medications, and mobility. Also ensured high standard of cleanliness and organization in barn and other facilities. Additional responsibilities included interviewing and assessing applicants for referral, training of new hires, interacting with customers, and providing instruction in basic grooming and horsemanship skills for new customers.

• 

  University of north carolina at chapel hill

  Aug 2015 - May 2016

  Tech support

  General computer support for department faculty, maintenance of printer systems in the building, resolution and organization of online help tickets, answering phone calls and assisting IT staff.

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  Fidelity investments

  Sept 2016 - now

  Wealthflow Team - Systems analysis for a rep-facing work item display system supporting Fidelity's managed accounts solutions business. The applications directly owned by the team include a Node JS UI, AWS step functions, and several supporting Java microservices. Responsibilities include:* Data mining for QA validations in several enterprise-wide databases* Requirements solicitation and documentation* Collaboration with end-users, dependent development teams, UX team members, business stakeholders and our developers to ensure solutions meet business, customer, and engineering needs* Thorough documentation of logic and dependencies for applications owned by the team* Development and execution of manual validation scenarios* Development of automated validation use cases* Impact analysis of our applications for initiatives external to our team* Identification and onboarding of API and database dependencies* Decomposition of new work into stories and epics* Triage and resolution of production & non-production issues Show less Wealthflow Team - Systems analysis for a rep-facing work item display system supporting Fidelity's managed accounts solutions business. The applications directly owned by the team include a Node JS UI, AWS step functions, and several supporting Java microservices. Responsibilities include:* Data mining for QA validations in several enterprise-wide databases* Requirements solicitation and documentation* Collaboration with end-users, dependent development teams, UX team members, business stakeholders and our developers to ensure solutions meet business, customer, and engineering needs* Thorough documentation of logic and dependencies for applications owned by the team* Development and execution of manual validation scenarios* Development of automated validation use cases* Impact analysis of our applications for initiatives external to our team* Identification and onboarding of API and database dependencies* Decomposition of new work into stories and epics* Triage and resolution of production & non-production issues Show less Wealthflow Team - Systems analysis for a rep-facing work item display system supporting Fidelity's managed accounts solutions business. The applications directly owned by the team include a Node JS UI, AWS step functions, and several supporting microservices. Responsibilities include data mining for QA validations in several enterprise-wide databases, requirements solicitation and documentation, collaboration with end-users, supporting application teams, UX, business teams and developers to ensure solutions meet business, customer, and engineering needs, thorough documentation of logic and dependencies for applications owned by the team, development and execution of validation scenarios (manual validations), identification and onboarding of API and database dependencies, decomposition of new work into stories and epics, triage and resolution of production & non-production issues, ensuring engineers are provided business requirements to ensure applications meet the project needs. Show less Planning & Advice Platform Team - Systems analysis for an API platform supporting multiple applications within Fidelity. Responsibilities included support for teams consuming our services, requirements solicitation and documentation for enhancements to existing APIs or net new services, support of QA engineers to ensure thorough validations of code changes prior to production release, support of engineers to ensure code was written to fit business and platform requirements, collaboration with other teams inside the platform to ensure our services kept to platform standards, triage and resolution of non-production and production issues. Show less

  • Director, Systems Analysis

    Dec 2023 - now

  • Principal System Analyst

    Dec 2021 - now

  • Senior System Analyst

    Jun 2020 - Dec 2021

  • System Analyst

    Jun 2018 - Jun 2020

  • Associate Systems Analyst

    Sept 2016 - Jun 2018