Experience

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  Icici bank

  Nov 2015 - Dec 2017

  Business analyst- retail banking

  •Collaborated with Business Solutions Group to elevate Customer Propositions, Relations, andExperience through Business Model Transformation for the Privilege Banking Segment.•Played a key role as a Subject Matter Expert (SME) in conducting competitive benchmarking to design innovative propositions, encompassing features, benefits, and advantages.

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  Hdfc bank

  Jan 2018 - Nov 2019

  Business analyst- corporate banking & wealth management

  •Collaborated with Private Banking division to develop Wealth Integra, a comprehensive wealth management-order execution product for various wealth products, including Private Equities, Structured Products, AIFs, PMS, and Mutual Funds.•Designed Wealth Integra to provide valuable data-driven insights, including overall portfolio holdings, sector and theme holdings, risk ratings, historical returns, fund management charges, internal rate of returns, and asset holdings categories.•Enabled the PBG division to offer personalized investment advisory, portfolio rebalancing, and financial planning for short-term and long-term goals across asset classes using Wealth Integra. Show less

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  Kotak mahindra bank

  Nov 2019 - Feb 2021

  Senior business analyst- corporate finance

  •Project Leader for Customer Value Management: Designed Kotak's in-house Reliability product for Digital Finance and Analytics Capability Setup, providing comprehensive 360° insights into customers' product holdings.•Successfully delivered 30 digital dashboards, replacing over 200 paper reports and automating financial analysis, optimizing efficiency.•Led a team of consultants and analysts, fostering strong collaboration with FP&A and client IT teams to ensure successful design and delivery in Qlik Sense.•Developed a Finance Shared Service Center operating model, enabling the relocation of 300+ employees from global locations to India.•Facilitated a seamless phased migration from different regions, resulting in a notable 31% cost savings for the Corporate Finance function. Show less

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  Ey

  Feb 2021 - Jan 2024

  •Program/Project Management for 2 global initiatives: Customer Lead Management and Customer Lifecycle Management.•Implemented visualization dashboards for CLM, CLCM Heads, CFOs, and Business Heads to enhance insights into customer interactions and channel performance.•Designed CLM Dashboard featuring customer overview, sales snapshots, campaign efforts, channel conversion, contact frequency, and efficacy analysis.•Developed CLCM Dashboards with ADS (Analytical Data Layer) project on GCP, offering a centralized data asset for CLCM strategy, reducing market efforts, and streamlining reporting across local andglobal D&A units. Show less

  • Senior Consultant - Management Consulting

    Jan 2022 - Jan 2024

  • Consultant - Management Consulting

    Feb 2021 - Jan 2022
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  Deloitte

  Jan 2024 - now

  Senior consultant - customer strategy and design

  • Spearheaded the re-engineering of NTB onboarding processes for a Global Commercial Banking client,conducting thorough process mapping and data analysis to identify opportunities for simplification, standardization, and automation.• Developed and executed a comprehensive change impact assessment and adoption plan, ensuring seamless implementation and alignment with business transformation objectives.