
Timeline
About me
Operations / Technical Services Management
Education

Capella university
2007 - 2015Phd organization and management, leadership specializationDissertation: Exploring the Effect of Listening and Languaging on Operational Success in Undergraduate Work-Study Employees: An Exploratory Qualitative Inquiry.Topics focus: Federal Work-Study Program (FWSP) student employment, out-of-classroom learning experiences, listening and languaging (communication) skills, operations & operational success, 21st century skills, transformation, complexity, and holistic thought.

Bloomsburg university of pennsylvania
1995 - 1999Bachelor of arts (b.a.) audio / video recordingActivities and Societies: Recipient Performing Arts Facilities Certificate of Contribution for 1100 hrs Senior Award Recipient for BU Music Department President of BU Judo Club 1998-1999. Dean’s List Built Music Department’s first control room and recording space, developed standard live recording techniques for use by students, and initiated augmentation of curriculum requirements including on-location recording assignments and (cross-collegiate) Physics Department’s Science of Sound. Mass Communications concentration in Public Relations and AdvertisingRecording Engineer internship Sound Investments Recording Studio, PennsylvaniaVideo internships with Bloomsburg University Television Services

Bloomsburg university of pennsylvania
2004 - 2006Master of science (m.s.) instructional technologyActivities and Societies: - Graduate Assistantship, Office of Diversity and Retention - Internship project with the Student Activities Office. Created The static KUB Operations & Training Manual, compiled and updated from legacy hard copy files. - Project Manager: Audiology & Speech Pathology Department's Tutorial for the Insertion and Removal of a Hearing Aid - Project Manager: Managing Multimedia Projects class' Request for Product (RFP) final project Corporate & IT Specialist Options
Experience

Kenneth w. dunlap freelance & consulting services
Mar 1997 - Sept 2019Principal consultantComplete range of projects for clients related to technical systems design, specification, and integration; web and social media development; AV editing and postproduction; and photography. Also perform event operations and security management as crew chief. Negotiate and fulfill service contracts.• Contributed subject matter expertise as Panel Member at 2017 Symposium: Careers in the Arts Discipline Specific (Music), Center for Visual and Performing Arts.

Cherry lane music publishing company, inc.
May 2000 - Aug 2002Founded by Milton Theodore Okun in 1960, Cherry Lane consisted of four operating units: Cherry Lane Music Publishing Company Inc.; Cherry Lane Licensing, LLC; Cherry Lane Digital, LLC; Cherry Lane Magazines, LLC; and Cherry Lane Music Company (Print). Cherry Lane, known for unsurpassed meticulousness and diligence in income collection client copyright protection, was acquired by BMG Rights Management in 2010.The company administered publication rights for several partnerships, joint ventures and agreements. Artists and clients included: Kenny Rogers, Harry Belafonte, Lenny Kravitz, The Black Eyed Peas, John Denver, Elvis Presley, John Legend, Quincy Jones, Barbra Streisand, John Mayer, The White Stripes, Dave Matthews Band, Metallica, and Jack Johnson; Attack Records, Filmworks, Icon Productions, Urbanworld Films, Canadian film and television producer Kevin Gillis, 4Kids Entertainment Music; the Collections division of the AFMA (formerly American Film Marketing Association); Roberto Blades (under Cherry Casa Music Publishing), Professional Bull Riders, NFL Films, NASCAR, and the World Wrestling Entertainment (WWE).Income Tracker - Oversee royalty statements and payments received from diverse sources, including mechanical rights and performance rights societies, co-publishers, sub-publishers, direct licensees, and record companies. Pursue discrepancies and manage delays in payment. I reviewed various record company statements for accuracy under painstaking detail, and prepared reports on my analyses to leadership - which included the CEO and CFO. Report preparation and assertion of correct and timely payments required multitasking, as well as liaising with internal and external associates. Show less
Income Tracker
Nov 2000 - Aug 2002Synchronization and Mechanical Licensing Assistant
May 2000 - Nov 2000

Bloomsburg university of pennsylvania
Apr 2008 - nowReporting to Assoc. Dir. of Aux. Services, Student Union & Leadership Programs - Support Student Affairs (SA) Dept. and Univ. Mission and Vision: Collaborate with the Asst. Dir. of Building Ops, Performing Arts Center, 260 student and 24 Greek orgs, and campus event coordinators for successful execution of events and programs. Plan/manage personnel, logistics, all event technology for 5,400 daily visitor experiences, and nearly 2,800 annual functions (including high-profile performers and political figures). Lead tech implementation for the Kehr Student Union Building (KUB) by evaluating and contrasting related-industry trends and concepts for organizational solutions and event operations.• Dean of Students Office investigator – co-conduct Fraternity and Sorority Life investigations which involved data collection, report writing, and interviewing.• Manage $50K ops budget.• Lead technical team: 1 grad asst. and 12 PT employees. Perform full range of supervisory duties including mentorship. • Dotted-line supervision of 7 work-groups of 100+ PT hourly employees, 2 operations grad assts.• Manage client/employee engagement. Manage complaints for client satisfaction/employee development.• Regularly direct, advise, cooperate with: - KUB services: 6 SA Dept. staff, 284+ campus organizations/event coordinators; and external clients. - Ancillary services: Project Mgmt. & Construction Dept., Custodial/Facilities Mgmt./Moving Crew, Catering, Campus Police, Purchasing, IT, PR & Marketing. External contractors and vendors.- Project manage all KUB AV projects and renovations.- Review for acceptability: Service purchase contracts, riders; systems applications, requests, studies, design concepts, RFPs, specs., plans, drawings, vendors, contracts, etc.• Approve AV project payment disbursements.• Modernized experience. Aligned technology experience. Efficiency. Significantly improved: consistency, effectiveness and quality; communication, collaboration and teamwork. Show less • Lead and perform full range of supervisory duties for five work-groups of 60 hourly employees. Led to inter-dept. policy consistency. Improved employee relationships and understanding of contributions and roles. Increased Dept. and work-group communication, productivity, morale, and teamwork. • Created the KUB Operations & Training Manual (V.1) and five separate hourly employee job descriptions. ◊ Leverages and helps to develop information literacy, problem solving, and accountability. Increases quality in: Decision making, organizational memory, training, and employee experience; and provides consistent expectations and knowledge access across multiple departments.• Collaborated with Campus Police and executive leadership for event safety/crisis management - Identify, execute, and oversee client and employee safety and security protocol for large-scale campus events. Resulted in initial infrastructure for campus event safety protocols; reinforced university student conduct policies; deterred event incidents; and increased safety.CAREER NOTE:Excelled in three earlier positions with BLOOMSBURG UNIVERSITY OF PENNSYLVANIA, including Media Services Coordinator, Electronic Systems Technician, and Media Technician. Achieved numerous awards and recognition; promoted to Operations Manager in 2008. Show less
Student Union Audiovisual Operations & Services Lead / Technical Services Manager
Aug 2004 - nowOperations Manager
Apr 2008 - May 2009

Drkn, llc
Oct 2018 - Jan 2022Principal engineerOwner, Principal Engineer at DrKn Studio - a part of DrKn, LLC. We offer internet-based professional digital audio project services featuring mixing, production, mastering, and other audio services.
Licenses & Certifications

Certified midas digital system engineer (cmdse)
Midas music groupMay 2017
Certified midas digital user (cmdu)
Midas music groupMay 2017
Citi
Collaborative institutional training initiative at the university of miamiAug 2011- View certificate

Comptia a+ ce
ComptiaNov 2016 - View certificate

Certified technology specialist — cts
Infocomm internationalAug 2016 
Shure master class: wireless best practices & techniques
Shure incorporatedJul 2024
Mental health first aid usa
National council for behavioral healthJun 2018
Integrated systems certification level 2
Shure incorporatedAug 2024
Etc element console training, expert topics: effects
Electronic theatre controlsJun 2017
Extron certified control specialist
ExtronJan 2025
Honors & Awards
- Awarded to Kenneth W. DunlapInternational Students Association Outstanding Service Award Bloomsburg University of Pennsylvania Apr 2013
- Awarded to Kenneth W. DunlapSTRIVE Award Bloomsburg University of Pennsylvania Sep 2007 Awarded BU’s STRIVE (Staff and Teams Recognized In their Valuable Efforts) Award in Sept. 2007 for leading implementation of Student Activities’ EMS Scheduling software.
- Awarded to Kenneth W. DunlapPresident's Grant for Staff Development Bloomsburg University President's Office Jun 2007 Awarded President's Grant for Staff Development, 2007.
- Awarded to Kenneth W. DunlapOutstanding Service Bloomsburg University President, Jessica S. Kozloff, PhD Jun 2006 Recognition from Bloomsburg University President for Outstanding Service during the Governor’s Institute of Pennsylvania Training Conference in 2006.
- Awarded to Kenneth W. DunlapPresident's Grant for Staff Development Bloomsburg University President's Office Jun 2006 Awarded President's Grant for Staff Development, 2006.
- Awarded to Kenneth W. DunlapSTRIVE Award Bloomsburg University of Pennsylvania Dec 2005
- Awarded to Kenneth W. DunlapOutstanding Service Bloomsburg University President, Jessica S. Kozloff, PhD Jun 2005 Recognition from Bloomsburg University President for Outstanding Service during the Governor’s Institute of Pennsylvania Training Conference in 2005.
- Awarded to Kenneth W. DunlapCredit Ambassador Mervyn's Dec 2003
- Awarded to Kenneth W. DunlapCredit Ambassador Mervyn's Sep 2003
- Awarded to Kenneth W. DunlapEmployee of the month Mervyn’s May 2003
- Awarded to Kenneth W. DunlapAsset Protection Focus Employee Mervyn's Apr 2003
- Awarded to Kenneth W. DunlapCredit Ambassador Mervyn's Mar 2003
- Awarded to Kenneth W. DunlapCertificate of Contribution" for 1,100 hours Bloomsburg University Performing Arts Facilities May 1999
- Awarded to Kenneth W. DunlapSenior Award Bloomsburg University's Music Department May 1999
- Awarded to Kenneth W. DunlapDean's List Bloomsburg University of Pennsylvania Jul 1998 Multiple Dean's List recognition
Volunteer Experience
Laborer
Issued by Susquehanna Valley Women In Transition on Jul 2004
Associated with Kenneth W. DunlapPresenter
Issued by YMCA on Mar 1999
Associated with Kenneth W. Dunlap
Languages
- enEnglish
Recommendations

Mahira b p
Technologist in Hiravati Marine products Pvt Ltd Porbandar,GujaratKochi, Kerala, India
Priyanshu rawat
Final Year. || CSE'25 || Coding Enthusiast || ExplorerChhapra, Bihar, India
Dora li
Digital Marketing Senior SupervisorShanghai, Shanghai, China
David wareing
Area Manager at e.surv Chartered SurveyorsManchester Area, United Kingdom
Ted fannon
Regional Manager at Barnes & Noble CollegeWalpole, Massachusetts, United States
Sriram iyer
Climate Risk | Catastrophe Modeling | Banking | CorporateBengaluru, Karnataka, India
Raúl alberto irabién contreras, lhep™
Director de Contenidos en Quídam Global, Facilitador de EEH (LHEP™), Coach ejecutivo, director vocal...Naucalpan de Juárez, México, Mexico
Rakesh kumar
Attended Punjab Technical UniversitySonipat, Haryana, India
Vurakaranam sai sudhiir
Looking for Oracle DBA Golden Gate /APIGEE Developers/WTX/ITX DeveloperHyderabad, Telangana, India
Filippo zullo
Vicepresidente Mediterranean Pearls Cooperazione Internazionale (dmo) sustenible mobility and slo...Messina, Sicily, Italy
Sanjana thinderu
IAM Analyst | Security Analyst | Core Skills: SailPoint, PingIdentity, Playwright, Python, Java | MS...Tampa, Florida, United States
Pratik trivedi
Senior Consultant at Deloitte | CBAP | PMP | LSSBB | SAFE5 | Strategy | Transformation | Financial S...Indore, Madhya Pradesh, India
Marco casiraghi
Carrier Manager - National Wholesale c/o RetelitMilan, Lombardy, Italy
Ferren melian
Tax Staff at Okusi AssociatesIndonesia
Maruf hasan
Product Training Lead | Tech Trainer | Customer Experience Expert | International BPO Coordinator & ...Dhaka, Dhaka, Bangladesh
Fouzi banoune
Manager IT (Orange Maroc)Casablanca Metropolitan Area
Tatiana mayorga cerón
Ingeniera de petroleos I Recursos energéticos I Logistica I Presupuestos I Contratos I Gestión de pr...Colombia
Navraaj nanddi
Energy Auditor & Consultant | Decarbonization | Capacity Building | Working to make the industrial s...New Delhi, Delhi, India
Maddalena mustillo
Highly motivated MBA professional with expertise in operation management, customer service & adminis...Union City, New Jersey, United States
Astrid butler
Mechanical Engineer working in the data center construction industryGreater Dublin
...