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Adetoun Popoola

Adetoun Popoola

Transaction Services Officer

Followers of Adetoun Popoola206 followers
location of Adetoun PopoolaNigeria

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  • Timeline

  • About me

    General Manager | Lagos State Parks and Gardens Agency

  • Education

    • University of Lagos

      -
      Bachelor of Science - BS Business Administration and Management, General

    • The University of Hull

      2008 - 2009
      Master’s Degree Marketing and Communications Management

  • Experience

    • GTBank

      Apr 2006 - Aug 2008
      Transaction Services Officer

    • Guaranty Trust Bank Plc

      Mar 2010 - Apr 2018
      Total Quality and Customer Experience Manager

      Development of Customer Experience strategies; Customer Experience measurement; Capture and/or analysis of customer feedback; Design and improvement of customer experiences; Building of a customer-centric culture within the organisation; Driving organisational adoption of Customer Experience strategies and tactics

    • Bank of Industry Limited

      May 2018 - Sept 2019
      Assistant Manager

    • Lagos State Government

      Oct 2019 - now
      General Manager

  • Licenses & Certifications

    • Certified Quality Management System Lead Auditor (ISO 9001:2015)

      Chartered Quality Institute and International Register of Certificated Auditors
      Feb 2019

    • Certificate of Participation: Circular Economy and Sustainability Strategies

      Cambridge Judge Business School
      Oct 2021
      View certificate certificate