Susmita Roy

Experience

• 

  Renaissance Hotels

  Aug 2013 - Mar 2015

  Food and Beverage Specialist
• 

  JW Marriott

  May 2015 - Jun 2017

  Food and Beverage Specialist
• 

  Courtyard by Marriott

  Jul 2017 - Aug 2018

  Food And Beverage Supervisor

  -Responsible for all of the business operations of a dining establishment. Duties typically include interviewing, hiring, training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment.-Ensuring basic standard operating procedures for all outlets are in place. - Ensure that all standard and hotel cash handling procedures are made.

• 

  Sheraton Grand Doha Resort & Convention Hotel

  Aug 2018 - Jul 2024

  -Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.-Preserve excellent levels of internal and external customer service.-Design exceptional menus, purchase goods and continuously make necessary improvements.-Identify customers needs and respond proactively to all of their concerns.-Lead F&B team by attracting, training and appraising talented personnel.Establish targets, KPI’s, schedules, policies and procedures-Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork-Comply with all health and safety regulations Show less

  • Food And Beverage Supervisor

    Oct 2019 - Jul 2024

  • Food and Beverage Captain

    Aug 2018 - Oct 2019
• 

  Alrayyan Hotel Doha, Curio Collection by Hilton

  Sept 2022 - now

  Assistant Outlet Manager