Susmita Roy

Susmita roy

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  • Timeline

  • About me

    Assistant Outlet Manager at Alrayyan Hotel Doha by Hilton

  • Education

    • Gauhati university, guwahati

      -
      Bachelor of commerce - bcom accounting and finance
  • Experience

    • Renaissance hotels

      Aug 2013 - Mar 2015
      Food and beverage specialist
    • Jw marriott

      May 2015 - Jun 2017
      Food and beverage specialist
    • Courtyard by marriott

      Jul 2017 - Aug 2018
      Food and beverage supervisor

      -Responsible for all of the business operations of a dining establishment. Duties typically include interviewing, hiring, training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment.-Ensuring basic standard operating procedures for all outlets are in place. - Ensure that all standard and hotel cash handling procedures are made.

    • Sheraton grand doha resort & convention hotel

      Aug 2018 - Jul 2024

      -Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.-Preserve excellent levels of internal and external customer service.-Design exceptional menus, purchase goods and continuously make necessary improvements.-Identify customers needs and respond proactively to all of their concerns.-Lead F&B team by attracting, training and appraising talented personnel.Establish targets, KPI’s, schedules, policies and procedures-Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork-Comply with all health and safety regulations Show less

      • Food And Beverage Supervisor

        Oct 2019 - Jul 2024
      • Food and Beverage Captain

        Aug 2018 - Oct 2019
    • Alrayyan hotel doha, curio collection by hilton

      Sept 2022 - now
      Assistant outlet manager
  • Licenses & Certifications

    • Wset level 2

      Qdc ltd
      Feb 2020