Experience

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  Peddars poultry

  Nov 2001 - Sept 2012

  Part-time assistant manager

  Customer service & general farm duties / finance / sales / animal husbandry. Seasonal Assistant Management.

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  Su-bridge pet supplies

  Mar 2006 - Sept 2009

  Customer services and distribution

  Night Loading, Stock Taking & Warehouse Duties, Sales and Customer Service.

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  02 academy liverpool

  Jan 2007 - May 2007

  Sales and marketting coordinator

  Promotions and Sales

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  British trust for conservation volunteers (btcv)

  Jan 2009 - Oct 2009

  Lead volunteer

  Volunteer Leader for groups of children and adults with learning disabilities, supervising volunteers.Trained in management practice and systems.

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  Cb richard ellis ltd

  Jul 2010 - Jul 2010

  Facilities management and asset management work experience

  Facilities management & Asset management.ISO 14001 Training.Research of the Property Industry which involved dealing with customers and suppliers.

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  Metropolitan police

  Sept 2012 - Jul 2017

  Proactive identification and resolution of risks and issues with appropriate escalation to the senior Project Manager.Facilitation and management of a user group to communicate effectively with stakeholders and manage expectations among police officers in relation to the development of a new technical solution within police vehicles.Assist in procuring 1500 mobile devices to be fitted within police fleet.Manage stakeholder communications and engagement for the IVMA project. Worked alongside test manager to facilitate the practical elements of end to end testing within police fleet.Implemented a solution for efficient project configuration management.Planned a strategy and implementation programme to fit out 1300 police fleet coinciding with live police operations. Show less Eliciting and articulating the functional and non-functional requirements from the Product Owner and frontline police officers within the agile development team Creating and maintaining documentation with required analysis prior to a story being played, providing screenshots, user stories, scenarios, Business Rule/Validation analysis and Acceptance Criteria.Management of the backlog and continual prioritisation with the Product Owner to aid sprint planning sessionsWork with Testers and Developers to identify and record bugs following agile methodologyCompleted all required user stories and acceptance criteria to implement a new compliant solution within police vehicles to receive live command and control data whilst vehicles are in motion.Elicited requirements from stakeholders to form the new in vehicle technical solution in police fleet. Worked with solution architects and fleet services to determine the additional equipment required in vehicles and the physical layout of fleet for the fit out of the new in-vehicle solution.Undertook software testing within the scrum development team.Created and analysed a range of innovative technical solutions for police officers to associate themselves to vehicles, providing the ability to identify and track their GPS location. Show less Undertook Initial Viability Assessments and Feasibility studies to identify and clarify business problems. Presented potential options and solutions and identified the associated benefits.Produced traceable, documented and prioritised functional and non-functional requirements for new and existing systemsWorked with third party suppliers and in-house development teams involved in projects in order to add value to end users.Managed the decommission and move of the Police and e-crime unit to the National Crime Agency. Designed and provided a solution for the Safer Neighbourhood team’s email accounts in preparation for the go-live date of the Local Policing Model on time using both project management and business analyst skills.Represented the Directorate of Information at MPS Management Board chaired by the Commissioner in July 2013.Acted as a business partner/relationship manager for many areas within the 96 operational command units of the MPS. Analysed and presented findings of risks, costs, dependencies and timescales of the procedure to change public police access points across London. Received written recognition from DAC Maxine de Brunner thanking me for my part in the successful delivery of the new intelligence and resource hubs and local intelligence teams across the MPS for Control Infrastructure.Gathered requirements, tested software and identified software bugs whilst co-ordinating the upgrade of MPS typist software across the MPS estate; saving significant money and aligning processes to the MPS IT strategy.Provided tactical IT solutions to a number of operational units across the MPS estate.Managed the successful procurement and delivery of a pilot to upgrade both the hardware and software used within video identification suites across London. This included both supplier and stakeholder management. Show less Developed a Project and systems partners list in order to improve communication internally within the Directorate of Information and externally with police forces across the UK. Investigated collaboration currently being undertaken by MPS business groups and opportunities that can be developed further.Developed an on-going knowledge of commercial off the shelf policing systems that are being used by other police forces and organisations. Managed the final phase of governance in which projects have to follow to present project mandates in order to request the authority to proceed and receive approval to spend.Analysed risks, finance plans and dependencies across projects and programmes of work. Worked with Deloitte to define existing as ‘is processes and applications while mapping out the future road map in defining the MPS IT strategy 2014-2017.Maintained the MPS project status report in co-operation with Deloitte. Show less

  • Business Analyst

    Apr 2016 - Jul 2017

  • Project Manager, Mobility, Total Technology Program

    Sept 2014 - Mar 2016

  • SCRUM Business Analyst, Mobility, Total Technology Programme

    Apr 2014 - Sept 2014

  • Business engagement and portfolio management

    May 2013 - Apr 2014

  • Project Manager, ICT strategic planning and business management

    Sept 2012 - May 2013
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  Law enforcement agency/government

  Jul 2017 - now

  • Senior Project Manager

    Feb 2019 - now

  • Project Manager

    Jul 2017 - Feb 2019