
Timeline
About me
Barista@Starbucks | Customer experience | Psychology | Seeking new opportunities
Education

Griffith university
2018 - 2020Bachelor's degree international tourism and hotel management
The chinese university of hong kong
2015 - 2017High diploma tourism and hospitality management
Experience

Starbucks
Aug 2014 - Jul 2019Barista
Hong kong disneyland
Apr 2017 - Jul 2017Merchandiser
Hsbc
Dec 2018 - Nov 2019Customer service officer
Inter partner assistance hong-kong ltd.
Sept 2019 - Nov 2020Executive travel buProvide overseas 24-hours Worldwide Assistance Service, in my position are administration & Contact center work with below job duties:● Telephone Medical Advice ● Referral to Doctor or Hospital ● Medical Evacuation ● Repatriation after treatment ● Repatriation of Mortal Remains● Advance Payment of Medical Deposits

Hong kong maxim's group
Jan 2021 - Feb 2023Senior customer service ambassadorIt is a Brand Ambassador in Japanese restaurant with below duties:● Applying Japanese’s Hospitality and Customer Service (Omotenashi) to treat customers. ● Listen instore enquiries and feedback to have good relationship with customers.● Maintain food and service quality to enhance customer’s satisfaction.

Manulife
Oct 2023 - Nov 2024Customer service representative, agency service center
Licenses & Certifications

Shadow psychology & psychotherapeutic training
St. james' settlement - hong kongJul 2024- View certificate

Empathy for customer service professionals
LinkedinMay 2020
Recommendations

Uveys eksi
Experienced Sales Manager with a demonstrated history of working in the medical and plastics industr...İstanbul, İstanbul, Türkiye
Jatin garg
Associate Software Engineer at Capital One | IIT KanpurBengaluru, Karnataka, India
Kelly miller
Food Safety Director at Griffin Family Farms & Owner of Life in the Desert, LLCYuma County, Arizona, United States
Roman subbotin
Senior Consultant - International WealthDublin, County Dublin, Ireland
Liliana bunget
Software QA Automation Specialist| QA/Release ManagerToronto, Ontario, Canada
Anna lindenfors
Strategic adviser. CollaborANTS & Enable Impact. Chair of Amref Nordic. Former Director at Amnesty I...Greater Stockholm Metropolitan Area
Chetan k
CA finalist || B com.Bengaluru, Karnataka, India
Louie liu
Gerneral managerJining, Shandong, China
Kushagra srivastava
Penultimate year @IIITN |MERN Stack DeveloperNagpur, Maharashtra, India
Odoyo ninah
Full stack Web developer with Statistical background.Nairobi, Nairobi County, Kenya
V p varun kumar
Assistant Manager - Talent Acquisition at Deloitte with expertise in Volume / Bulk & Niche HiringBengaluru, Karnataka, India
Anjali bisht
Senior Analyst at Natwest GroupGurugram, Haryana, India
Komali kundrapu
Software Test Engineer at _VOISAndhra Pradesh, India
Mohnish karthikeyan
Honors Medical Science Student University of CincinnatiMason, Ohio, United States
Siveshnee moonsamy
Systems Integration EngineerCity of Johannesburg, Gauteng, South Africa
Gözde uysal
Karakoç Hukuk ve Danışmanlık şirketinde AvukatAnkara, Türkiye
Andrea molinari
Junior Real Estate Development Manager at Bizzi & Partners. MArch, Master ArchitectMilan, Lombardy, Italy
Eduard nelson akim
Technical Engineer at Axelerated SolutionsSaudi Arabia
Moe dgheich
Sales And Marketing Representative | Closing Sales Representative | EntrepreneurOttawa, Ontario, Canada
Michelle snyder
Entrepreneur, Certified Woman Owned Business (BEP) in IllinoisCarbondale, Illinois, United States
...