Experience

• 

  Centrul educatia 2000+

  Oct 2004 - Jun 2005

  Consultant

  - Involved as volunteer in healthy program addressed to South region- Prepared and held presentations for elementary school and high-school students- Prepared activity reports

• 

  Digi romania

  Apr 2006 - Sept 2008

  - Ensured support of DigiTV Call Center Agents with respect to the workflow and procedures- Maintained clear evidence of the performed tasks and department work such as reports, equipments, other tasks- Trained new call center agent with respect to the working procedures and technical devices - Created daily, weekly and monthly reports and statistics - Handled customers' cable, phone and internet related issues via phone.- Have a positive and customer oriented attitude.- Ensure support of Call Center Agents with respect to the workflow and procedures.- Maintain clear evidence of the performed tasks and department work such as reports, equipments, other tasks.- Monitor the activity within the call center.- Prepare daily/weekly/monthly activity reports and statistics.

  • DigiTV support frontline

    Nov 2007 - Sept 2008

  • Call Center Agent | frontline support

    Apr 2006 - Nov 2007
• 

  Netrom

  Sept 2008 - Jun 2014

  - Backed up, supported and implemented various development tasks in order to develop several windows stand alone applications, multiple windows services and SQL interfaces using .NET 3.5/4.0/4.5 framework, Visual Studio 2008/2010/2012, C# language, DevExpress components and SQL Server 2005/2008/2012.- Analyzed, investigated, prepared report to the client and presented/discussed solutions to memory leaks and performance on server side using Windows PerfMonitor, SQL Server Profiler, .Net Memory Profiler from RedGate. Show less - Coordinated, led and supported a team of 5 members in developing client-server applications; involved in various projects with different teams;- Implemented Agile/SCRUM methodology- Followed software product during entire lifecycle- Analyzed requirements and reviewed documents- Researched, clarified and documented customer's requirements- Researched, prepared and presented suggested solutions and mockups to the client's user stories- Created, executed and maintained test cases and test scenarios derived from requirements, user stories, business cases and use cases- Performed both manual and automated testing focusing on functional, requirement-based, system, acceptance, performance and memory leaks, volume, compatibility, interoperability, confirmation, regression, positive and negative testing- Identified risks, logged and tracked defects- Delivered test reports and activities reports- Ensured software compliance with customer's requirements- Handled customer's feedback, unusual behaviors and application support Tier- Followed the standards and work procedures- Created and maintained projects documents Show less - Followed working procedures- Provided Tier 2 and 3 application/technical support- Investigated, documented and logged the reported unusual behaviors via phone, via email or through website- Tried to find workarounds, tracked the issues in order to provide feedback to the customers- Performed manual testing of the software on Windows and Mac platforms- Maintain clear evidence of the performed tasks and department work such as reports, equipments, other tasks- Prepare daily and weekly activity reports Show less

  • Software Developer | C#, SQL/TSQL

    Jan 2013 - Jun 2014

  • Software Quality Assurance Analyst | Team lead

    May 2009 - Jun 2014

  • Helpdesk| Application Support

    Sept 2008 - May 2009
• 

  Blueprint software systems

  Apr 2015 - Sept 2019

  Software qa ba/dev | system test lead

  - Participate in daily stand-up meetings - Work with multiple components of the Microsoft stack and HTML5 front-end, including: SQL Server, Entity Framework, WCF RIA Services and Silverlight, Selenium etc. - Write automated test code including UI automation through Selenium and coded performance tests using Neoload- Conducted web security testing using OWASP ZAP Attack Proxy and Acunetix - Plan for and test new functionality completed during iteration- Manage test cases using TestRail- Coordinate QA team, plan and contribute to regression and release testing - Present the implemented features in demo meetings - Responsible for release closure, release management and code escrow- Participate to international conferences and trainings Show less

• 

  Upchain

  Sept 2019 - Jun 2021

  Integration/test automation lead

  - Set up UI automation test framework with Ranorex in C# coding language- Translate manual test cases/scenarios into test scripts- Develop and maintain ranorex UI automation test scripts- Integrate Ranorex with Jenkins, TestRail and Jira to fully automate the test script execution and reporting and include automation testing as part of CI/CD pipeline- Security testing using ZAP and Ready API- Conduct Web security testing and API penetration test via OWASP ZAP; use JavaScript to customize injection scripts- Integrate ZAP with Jenkins to automate run of security scan and include it as part of CI/CD pipeline- SOAP/Rest API testing using Postman, Fiddler and ReadyAPI; used Groovy to customize ReadyAPI scripts- Conduct performance testing, use memory profilers to detect performance issues for .Net and web applications- Performance testing(load testing) using Jmeter with Taurus; integrated Blazemeter/Taurus with Jenkins to automate run of load testing and include as part of CI/CD- Conduct web accessibility assessment - Use TestRail, xRay for Jira as test cases and test runs management tools- Use JIRA as issues tracking and activity planning, and as documenting tests and results- Participate to regression testing- Participate in team stand-ups, meetings, groom sessions and retrospectives Show less