Experience

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  Ntuc fairprice

  May 2014 - Feb 2015

  Retail stock clerk

  - Gained experience in restocking frozen goods - Obtained skills in inventory management - Participated in several events, notably Christmas and Chinese New Year- Improved public speaking skills- Developed soft skills for customer service and strategies to manage difficult customers.

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  Essilor group

  Apr 2016 - Apr 2016

  Research assistant

  - Surveyed and recruited more than 60 participants for a research project- Gain an understanding of the process flow of a research company- Realise the importance of communication between colleagues.

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  W optics

  Jun 2016 - Jul 2016

  Retail assistant

  - Delivered excellent customer service throughout the duration- Elevated interpersonal skills and customer relations. Provided additional help in serving customers- Increased monthly sales- Maintained the upkeep of the shop.

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  The coca-cola company

  Jun 2017 - Jul 2017

  Call center operator

  - Increased stress management - Cultivated skills to deal with intense emotions- Involved in receiving calls and complaints from customers with diverse backgrounds.

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  Challenger technologies limited

  Jul 2017 - Oct 2017

  Retail sales assistant

  - Gained extensive IT knowledge with computer appliances - Able to successfully deliver a sales pitch to uninformed customers- Push sales and increase monthly revenue.

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  Singapore armed forces (saf)

  Oct 2017 - Aug 2019

  Military police

  - Developed leadership skills as a result of leading a small team for escort operation- Maintain an optimistic and enthusiastic work environment

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  Singapore institute of technology

  Aug 2019 - May 2023

  Undergraduate
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  Symrise ag

  Jan 2022 - Jul 2022

  Research and technology intern

  - Assisted in developing reaction flavours by participating in ingredient preparations, pilot trials, and prototyping- Conducted informal sensory evaluations- Participated in sensory evaluations for ingredient replacement and new trials- Supported application technologists in the development of reaction flavours- Assisted in flavour separation using column chromatography- Identified opportunities for process improvement in flavour development workflows- Ensured equipment functionality and reliability Show less

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  Adirect singapore

  Jul 2023 - Jul 2024

  Product development and quality executive

  - Conduct daily on-site inspection, personal hygiene checks, products checking and sample retention.- Follow and assist in lab test sampling schedule- Assist in ISO 22000:2018 manual updated, and implement to operation.- Assist in checking records, documents, and files.- Attend to external auditors and internal auditors; assist for internal audit (central kitchen, retail outlets and supplier audit)- Provide training for staff- Attend to pest programmes, follow up and rectification.- Follow and enhance developed SOPs- Develop food safety training materials and assessment plans.- Detect any non-conformance and perform rectification immediately.- Any other ad-hoc projects assigned by superior. Show less

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  Givaudan

  Jul 2024 - now

  Product lifecycle management temp

  - Ensure the development of flavors complies with safety, quality, and regulatory standards- Coordinate with cross-functional teams (R&D, Regulatory Affairs, Production, Marketing, and Sales) to define and comply with product requirements and specifications.- Resolve any requests that arise during the lifecycle of flavor products, ensuring effective problem-solving and decision-making.