Katherine Y.

Katherine Y.

Risk Management Analyst

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  • Timeline

  • About me

    Human-Centered Designer

  • Education

    • University of Pennsylvania

      2021 - 2021
      Experience Lab (EXP Lab) at Penn Digital Marketing & Storytelling

      This program is a collaboration between Experience Lab and The University of Pennsylvania’s College of Liberal and Professional Studies (Penn LPS) to enable college graduates to transition into trending careers through skill-building, networking, and immersive entrepreneurial experiences.

    • Dartmouth College

      2017 - 2021
      Bachelor of Arts - BA, Magna cum Laude English modified with Human-Centered Design with High Honors

      Activities and Societies: Thought Project LLC, Glee Club, 19X Summerphonix, Dartmouth Chinese Culture Society, Street Soul, Sigma Delta Sorority

    • Parsippany High School

      2013 - 2017
      4.7 GPA - Salutatorian

      Activities and Societies: Marching Band, Academic Decathlon, UNICEF, Asian-American Club, Wind Ensemble, Key Club, National Honors Society, Art Honors Society, French Honor Society

  • Experience

    • Docutrax

      Aug 2016 - Dec 2019
      Risk Management Analyst

      Co-managed Docutrax's largest client account, Brixmor, and re-organized over 10,000 multi-location vendors to increase communication and compliancy from 65% to 82%. Tracked and organized certificates of insurance, handled incoming and outgoing contact (i.e. emails and calls) to brokers and tenants, as well as reviewed online system's repository entries.

    • Design for Change

      Jun 2020 - Aug 2020
      UX Researcher/Designer
    • Develop for Good

      Sept 2020 - Nov 2020
      UI/UX Designer

      1Day Sooner, a start-up non-profit organization, reached out to Develop for Good for a volunteer team to remodel their website and create interactive data visualizations reflecting their activities on the latest vaccine developments. I worked within a four-person design team alongside a two-person data team to execute a complete overhaul of 1Day Sooner's website.

    • Dartmouth-Hitchcock

      Jan 2021 - Jun 2021
      Human-Centered Designer

      During the last half our senior year, my team of four Dartmouth College undergraduates used human-centered design methodology to create an intervention that targets clinician burnout at the Dartmouth-Hitchcock Medical Center (DHMC). We worked with DHMC staff, the Levy Health Care Delivery Incubator at The Dartmouth Institute for Health Policy and Clinical Practice (TDI), and national burnout specialists.

    • Hylite

      Sept 2021 - May 2022
      Digital Marketing and UI/UX
    • WholeWorks LLC

      May 2022 - Jun 2023
      Learning Experience & UI/UX Designer
    • DataAnnotation

      Jan 2024 - now
      AI Data Specialist

      Reinforcement learning from human feedback (RLHF) to help machine learning (ML) models learn more efficiently & combining reinforcement learning techniques with human guidance to train an artificial intelligence (AI) agent.

  • Licenses & Certifications

    • Certificate of Digital Marketing & Storytelling

      Experience Lab
      Dec 2021
      View certificate certificate
    • Strategic ESG: Creating Sustainable Value (WholeWorks)

      WholeWorks LLC
      Jun 2023
      View certificate certificate