Experience

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  United states air force

  Aug 1996 - Sept 1999

  Electronic systems security assessment journeyman

   Held a Top Secret security clearance with SCI (Sensitive Compartmented Information)  Managed a team of specialists conducting risk analysis investigations on computer and communications systems at Air Force locations in Texas, Nevada, and Colorado

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  Us army

  Oct 2003 - Dec 2006

  Military officer

  Operations Supervisor-Estimated product demand through review of work orders and consumption reports-Maximized equipment availability through collaboration with other key departments-Designed and implemented tracking procedures for efficient transfer of equipment and materialsAssistant Manager of Logistics-Ensured communication of events, training, and transfers of personnel to the Family Readiness -Group and necessary supervisors-Designed and enacted a safety incentive program, resulting in 136 days without violation-Created a database of items in need of repair and implemented maintenance proceduresManager of Supply and Transportation-Directed team activities, established task priorities, provided guidance, and ensured availability of resources and personnel-Scheduled over 200 events and increased on-time performance from 87% to 98%-Conferred with and advised department heads in order to coordinate event requirements and communicate resultsFleet Maintenance Manager-Managed inventory and maintenance of 233 vehicles valued in excess of $1.2 million -Inspected physical conditions of vehicle fleets and equipment, and ordered maintenance as necessary-Created and maintained a database of vehicle specifics: description, maintenance, and statusSuccessfully increased vehicle availability from 92% to 97% Show less

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  Yellow roadway corporation (yrc)

  Mar 2007 - Oct 2008

  Logistics manager

  -Supervised freight facility, to include dispatch, ensuring proper planning and allocation of dock resources. -Reviewed and revised truck loading as needed to maximize resources.-Scheduled freight distribution and coordinated truck schedules from Kansas City to California.-Increased critical on-time shipments from 92% to 97%-Zero safety accidents in over one year

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  Pappadeaux restaurant

  Nov 2008 - Oct 2010

  Assistant manager

  -Efficiently managed restaurant operations, taking action as needed to address any customer complaints or requests.-Provided training on operating standards to new employees and coaching to existing employees as needed to enforce proper practice and business culture.-Ensured existing standards for food production were properly adhered to and all safety and health regulations were impeccably followed.-Top trainer

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  Texas land and cattle

  Oct 2010 - Oct 2013

  Assistant general manager

  -Ensured efficient and profitable operation of fast-paced, highly-demanding restaurant while maintaining brand reputation and ethos.-Maintained high service standards, monitored food quality, and strictly enforced all health and safety regulations.-Strategic planning and allocation of business resources through creation of employee schedules, placement of proper supply orders, and careful distribution of restaurant materials and products.-Practiced cost control and budgeting through coordination of people and proper storage of restaurant resources.-Responsible for opening and closing duties, cash management, and maintenance of commercial kitchen equipment.-Directly responsible for the Liquor, Beer, Wine waste and control of ordering and inventory Show less

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  Cheddar's casual cafe

  Nov 2013 - Apr 2015

  Assistant general manager

  Increased sales of about 12-15% in first 5 months-Hired all staff for 12+ months-Ensured efficient and profitable operation while maintaining brand reputation and ethos.-Maintained high service standards, monitored food quality, and strictly enforced all health and safety regulations. Earned 100% on all health inspections and had zero accidents in 6 months-Strategic planning and allocation of business resources through creation of employee schedules, placement of proper supply orders, and careful distribution of restaurant materials and products.-Directly responsible for the Liquor, Beer, Wine waste and control of ordering and inventory-Developed and implemented effective training programs Show less

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  R&r limousine and bus

  Apr 2015 - Nov 2015

  Operations manager

  Hired all staff for 6+ months-Improved DOT rating from Unsatisfactory to Satisfactory-Planned, organized and managed the work of subordinate staff to ensure structure with organizational standards-Facilitated investigations to mediate and resolve customer complaints-Managed all employees in the Austin and San Antonio offices-Implemented schedule and policies changes to improve alignment with company vision and maintain a <1% incident rate-Collaborated with other mangers and staff members in order to formulate and implement policies, procedures, goals and objectives-Certified DOT Safety Manager Show less

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  Goodwill central texas

  Feb 2016 - now

  General manager

  -Recruitment of all staff and supervised 50+ employees-Received a 94% in latest Loss Prevention audit, which is the highest in the company, and obtained this score 60 days after l took over failing store-Responsible to oversee the daily operations of the store as well as receiving of all donations -Increased donations by 12%, increased sales by 18% within 90 days with a yearly budget of $1.2 Million-Plan, monitor and maximize retail budgets and product inventory, purchasing and sales-Developed and trained staff compliance to all policy and procedures-Oversaw employee development and training-Developed and implemented short and long term plans for the store while regaining alignment with company mission Show less