Experience

• 

  Zigzag hrm

  Sept 2016 - Jun 2017

  Head of sales department

  Organize and help employers to improve sales, managing the best way to present our service and products.

• 

  Team telecom armenia

  Apr 2018 - Aug 2021

  24/7 availability, Helpdesk monitoring, shift coordinating/creating or resolving cases for tech support specialists, always maintaining the working condition of all local network computers and other equipment. Taking responsibility for the Team leader while they are absent (in case of vacation, business trip, or shift work.) Tech support group specialist

  • Senior Information Technology Specialist

    Aug 2019 - Aug 2021

  • IT Support Specialist

    Apr 2018 - Aug 2019
• 

  Digital edge

  Aug 2021 - Apr 2022

  Information technology specialist

  24/7 availability, monitoring all environments, Windows and Mac troubleshooting, RDP to windows/Linux servers. Remote meetings with clients and sessions for resolving any issues/updates.

• 

  Webb fontaine

  Apr 2022 - Dec 2022

  It engineer

  Windows, Mac, and Linux troubleshooting. Deployment of company devices. I was inspecting, testing, and installing new software/software updates. IT support for company employees. Onboard/Offboard processing. Installing new equipment for meeting rooms and maintaining devices. And other IT administrative tasks.

• 

  Digital edge

  Dec 2022 - now

  System engineer
• 

  Kpmg armenia

  Feb 2023 - Dec 2023

  It operations engineer
• 

  Digitain armenia

  Dec 2023 - now

  Threat prevention specialist