Experience

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  Progressive softwares(now qad)

  Jan 2002 - Jan 2005

  Team member

  Worked in Progress 4GL and ADM2.0. Started with manual testing of the product and then Development...

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  Progressive software india pvt. ltd

  Jan 2002 - Jan 2005

  Software developer

  O/s: WinNT Database: Progress9.1d, Tools: Ztreewin, Beyond Compare, Ed4wROLE: eBisgen is a Customer Relationship Management Systems; a member of the design and development team, primary responsibilities include understanding the present manual system, requirement study, system specifications, system design, coding, testing and deployment.

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  Perot systems pvt ltd

  Jan 2005 - Jan 2009

  Team leader

  I was responsible for the defect tracking, monitoring, resolution, turn around time, providing all kind of support to provide integrity failure, data fixes and identifying root cause fixes for the issues the users and client was facing in the application. I worked as team leader for Knowledge management team within account for showcasing the best practices we were following in the account via daily mailer, newsletter, Knowldege Sharing sessions, resusable knowledge dataBase.O/s: WinNT, UNIX S/w: Oracle, Progress Tools: Oracle Forms 6i, TOAD; Primary role performed is of Defect fix Lead along with delivery responsibility of root cause support. Set of responsibilities include –CR analysis, development, fix and test, task allocation, distribution and on time completion, process adherence & compliance, managing client expectations, issue resolution, regular reporting to client and PS Senior Management.In additional responsibilities, worked as lead for managing Knowledge management activities within the team and also; at organization level for KM initiatives. Has been awarded as - Knowledge Champion of the Year 2008.PROJECT – Phoenix’68- On going Consolidation; O/s: WinNT, UNIX S/w: Oracle, PROGRESS 4GL Tools: Oracle Forms 6i, TOAD; The project is about consolidating changes made in country specific releases. Prime responsibilities include of; with additional responsibility of a Module Lead.PROJECT – Phoenix’ 68 Enhancement; O/s: UNIX, WinNT Database: Oracle 8.x, Progress9b Tools:; 2000, PVCS, TOAD; The project involves development enhancement and maintenance of the Phoenix application that is being used by various companies of Daimler Chrysler throughout the world for maintaining the auto finance and leasing activity that they provide for their customers. Worked as a team member for work packet on enhancement of Als, CSS and consolidation of CSS. Responsibilities include development and modification of Progress files and unit testing Show less

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  Dell technologies

  Jul 2010 - Nov 2013

  O/s: WinNT S/w: Oracle 10G, PL SQL, Bi Publisher, TOAD, SQL developer.ROLE: Project: VocalinkPlatform: Oracle 10g,BI PublisherVocalink provides multiple products in areas of payment processing in UK.As part of using theSame product in rest of Europe ,Vocalink is involved in provided different solution to BGC.Contributions: As a Developer was involved in the following:• Developing the code and carrying out confidence testing.• Defect analysis and tracking.• Code review and Unit test specs review Show less

  • Global Delivery Excellence - QMS

    Oct 2012 - Nov 2013

  • Software Development Advisor for PMO Operations at Dell Services

    May 2011 - Sept 2012

  • Senior Advisor in Vocalink project

    Jul 2010 - Apr 2011
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  Dxc technology

  Nov 2013 - now

  • Manager Product

    May 2022 - now

  • Senior Professional: Product Support

    Oct 2016 - May 2022

  • Professional 2: Production Support Coordinator

    Nov 2013 - Oct 2016