Lyndsey Baldwin

Experience

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  Captured by Lyndsey Photography

  May 2009 - now

  Photographer/Owner

  www.capturedbylyndsey.comhttps://www.facebook.com/CapturedbyLyndsey

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  VITAS Healthcare

  Jan 2013 - May 2013

  Assistant Office Manager

  *Internship for Hospital & Health Management Degree*-Assisted Social Worker in coordinating events -Completed paperwork for patient's charts. -Filed Charts-Experience with Hospice Computer Database120 Hours Complete

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  Apria Healthcare

  Aug 2013 - Jun 2016

  o Manage a queue of orders, for Negative Pressure Wound Therapy (NPWT) setups. o Verify active insurance status, eligibility, and DME benefitso Research requirements to initiate authorizations based on insurance plan types. o Review clinical documentation for completeness and compliance; Work with referral sources and sales team members to obtain any missing documentation to qualify NPWT orders. o Effectively communicate with sales team representatives regarding NPWT business in a timely manner. o Speak with patients prior to set up regarding their coinsurance, discharge information, demographics, payment schedules, resupply process, discontinuation process, and how to get any assistance they will need while they are on service. o Coordinate delivery needs with case managers, patients, sales representatives, and branch logistics for NPWT patients. o Submit initial authorization requests to insurance companies. Show less o Answer and assist with incoming customer service, resupply, and internal customer service calls. o Input data from a fax queue to create new orders and attach supporting documentation. o Communicate with the field team to ensure email communication is channeled through appropriate distribution lists. o Respond to voicemails left at the CIC regarding supply and customer service needs. o Create resupply orders for patients using NPWT and ensure eligibility at the time of service as well as obtain all information needed to bill insurance companies for supplies. Show less

  • Customer Quality Specialist (NPWT Processor)

    Mar 2014 - Jun 2016

  • Customer Service Specialist

    Aug 2013 - Mar 2014
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  The University of Kansas Health System

  Jun 2016 - Nov 2021

  Liver Transplant Acquisition

  • Administrative Assistant

    Jan 2017 - Nov 2021

  • Administrative Coordinator

    Jun 2016 - Jan 2017
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  The Vow Exchange

  Jan 2017 - now

  Professional Photographer
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  The University of Kansas Cancer Center

  Nov 2021 - now

  Program Coordinator