Experience

• 

  Nature gift distribution sp. z o.o.

  May 2001 - Aug 2004

  Customer service specialist
• 

  Nestle waters poland s.a.

  Sept 2004 - Sept 2013

  • Leading projects to improve business processes in the operation of 20 branches in accordance with the Nestle standards:The centralization of the strategic planning process of deliveries to customers for about 200 field workers The centralization of the planning process sanitation services (cleaning equipment) to customers for about 240 field workersThe centralization process of planning daily deliveries to customers for about 200 field workers and the creation of new tools and processes of communication for about 30 customer service staff• Direct cooperation with the Managers of local branches in order to improve business processes and operating costs• Implementation and development of Lean method practice in The Central Planning Team (implementation and development of Goal Alignment practices, a member of the implementing Lean Office Team, cooperation with the European Lean Team) • Creation of a new team (six people), team management, staff development and motivation Show less • Coordinating the project aimed at implementing strategic logistics software used to plan and optimize the distribution to customers (direct cooperation with the Project Manager, planning and task organizing, cooperation with the European Project Team, co-creation of new business process, implementation)• Leading project of optimization logistics processes for over 150 drivers and warehouse workers in the biggest branches (direct cooperation with Managers of branches, plan creation, process mapping, analysis and improvements of current processes preparation, implementation) Show less

  • Coordinator of The Central Planning Team

    Jun 2010 - Sept 2013

  • Coordinator of Business Processes

    Jun 2009 - Jun 2010

  • Business Analyst

    Jan 2006 - May 2009

  • Specialist of analysis and market development

    Sept 2004 - Dec 2005
• 

  Bnp paribas

  Oct 2013 - now

  • Leading projects to improve processes based on Lean Methodology• Project Team facilitation in order to process improvement, including data gathering and analysis, GEMBA, workshops of process mapping (VSM current state and future state), wastes identification, problem solving, solutions creating• Project management, project and process documentation preparation, gains calculating, managing of action plan implementation• Project summary and process improvement recommendation presenting to Process Owner• Define process measures and KPI’s in cooperation with Process Owner and monitoring results of process improvements as well as correction actions taking Show less

  • Process Improvement Manager

    Sept 2019 - now

  • Process Improvement Specialist/ Expert - Project Manager

    Oct 2013 - now