Stephanie Russell

Stephanie Russell

Customer Service

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location of Stephanie RussellDallas-Fort Worth Metroplex

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  • Timeline

  • About me

    Office Manager at Hughes Cabinetry, Inc

  • Education

    • University of North Texas

      2005 - 2010
      Bachelors Business
  • Experience

    • Mardel

      Jun 2006 - Aug 2007
      Customer Service
    • Pei Wei Asian Diner

      Apr 2008 - May 2010
      Server
    • Pier 1 Imports

      Sept 2010 - Mar 2019

      • Specialist for all Houseware Packaging.• Developed training documents for Agents and Vendors to comply with Pier 1 Packaging requirements.• Developed training documents internally to assist our team in better understanding or processes and procedures.• Sourced printers that print the packaging quality that we require at the price point we need.• Negotiate packaging costs with printers and vendors.• Manage quality control with printers, agents, and vendors.• Analyze reports from the Quality Assurance on SKU’s that were inspected and failed in our DC’s. Develop training and address concerns. • Work closely with Merchandise Compliance to ensure that our packaging materials and templates are compliant.• Organize and train printers, vendors and agents when they come to visit.• Experienced in Microsoft software and InDesign.• Manage special projects for Brand Packaging. Show less

      • Brand Packaging Sourcing & Compliance Specialist

        Nov 2014 - Mar 2019
      • Customer Relations Representative

        Sept 2010 - Nov 2014
    • Hughes Cabinetry, Inc

      Apr 2019 - now
      Office Manager
  • Licenses & Certifications