Deep Enrich
Andrea Cadena
Retail Sales Associate
Miami, Florida, United States
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About me
Assistant Front Office Manager at Biltmore Hotel
Education
Florida International University
2018 - 2021Bachelor of Science - BS Hospitality Administration/ManagementActivities and Societies: Tau Sigma National Honor Society
Miami Dade College
2015 - 2018Associate of Arts - AA Hospitality Administration/Travel and Tourism
Experience
F21 RED
Oct 2016 - Nov 2016Retail Sales AssociatePerformed floor moves, merchandising, display maintenance, and housekeeping along with satisfying customer needs and expectations.
Bloomingdale's
Apr 2019 - Mar 2020Recovery SpecialistGreeted customers and offered assistance to improve customer retention rate while providing departmental support.
Biltmore Hotel
Nov 2021 - nowAssistant Front Office Manager
Apr 2023 - nowFront Office Supervisor
Jun 2022 - Apr 2023Front Desk Agent
Nov 2021 - Jun 2022
Licenses & Certifications
- View certificate
Instructional Design Essentials: Models of ID
LinkedInJul 2020
- View certificate
Leadership Foundations: Leadership Styles and Models
LinkedInAug 2020 - View certificate
Instructional Design: Needs Analysis
LinkedInJul 2020 - View certificate
Transitioning from Individual Contributor to Manager
LinkedInOct 2020 - View certificate
Train the Trainer
LinkedInJul 2020
Honors & Awards
- Awarded to Andrea CadenaAbove and Beyond FOH Biltmore Hotel Jul 2022
- Awarded to Andrea CadenaDean's List Honoree - 2019
- Awarded to Andrea CadenaDean's List Honoree - 2018
Volunteer Experience
Student Volunteer
Issued by Zoo Miami on Jun 2014Associated with Andrea Cadena
Languages
- spSpanish
- enEnglish
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