Carson Everett

Experience

• 

  Circle C Market

  Apr 2016 - Sept 2017

  Ecommerce Analyst
• 

  Hollywood Feed

  Dec 2019 - Dec 2022

  Third Key

  - Learned/ learning dog nutrition to express why that certain food is great for the dog- Organized the store helped with the work efficiency, allowing customers to find the right product easier- Organized training material over Dilated Cardio Monopathy to ensure customer satisfaction over foodproducts- Improved the customer satisfaction rating from 3.5 to a 4.2 out of 5 stars-

• 

  Fit Factory

  Jul 2022 - Oct 2023

  - Managed and maintained over 40 client accounts in the Dallas region bringing in 14k monthly- Optimized clientele routines based on monthly input (i.e., surveys based on routine and trainer) and initiated new classes to develop conditioning for all ages.- Managed delivery of routines for other trainers and developed plans to maintain clientele.- Maintain 15+ client's personal development plans.- Increase monthly revenue for personal training division. - Delivered plan creation, fitness projects, and results in clientele- Created surveys for continuous satisfaction of clientele- Managed and maintained 40 client's personal information, routines, and habits bringing in 7k monthly- Instructed classes based on powerlifting, bodybuilding, and general conditioning

  • Fitness Director

    Jan 2023 - Oct 2023

  • Personal Trainer

    Jul 2022 - Oct 2023
• 

  Crunch Fitness

  Oct 2023 - Mar 2024

  Personal Trainer

  - Delivered plan creation, fitness projects, and results in clientele- Created surveys for continuous satisfaction of clientele

• 

  Hollywood Feed

  Mar 2024 - Jul 2024

  - Promotes organized information for Cat/Dog health- Organize and maintain store operation through customer service relating to animal health- Organized training material on Dilated Cardio Monopathy to ensure customer satisfaction over food products- Takes in 50-80 hours a year for information concerning Cat/Dog health.

  • Assistant Store Manager

    May 2024 - Jul 2024

  • Third Key

    Mar 2024 - May 2024
• 

  Lennox

  Jul 2024 - now

  - Collaborated with a team of 9 customer success partners to pilot and develop the foundation of the Customer Success Program- Collaborate with 16 territory managers to drive business growth and achieve strategic objectives.- Manage and support a portfolio of 37 accounts, ensuring excellent client relationships and operational efficiency. - Participated in an intensive 20-week sales training program- Engaged with customers, at the store level, to identify needs and provide tailored solutions, enhancing customer satisfaction.

  • Customer Success Partner

    Jan 2025 - now

  • General Sales Academy Associate

    Jul 2024 - Jan 2025