孙乐

Experience

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  Novo Plastic Inc

  Jun 2013 - Jun 2014

  Customer Service Representative

  Created weekly work schedules in Microsoft Access; perform schedule maintenance Distributed sales reports and perform selling and performance analysis Able to multi-task and to meet tight customers’ deadlines Arranged for shipping documentation and oversee the scheduling and dispatching of goods and the tracking and tracing of goods in transit Organized and controlled the operation and transportation Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and by computerMaintain internal, manual or computerized record-keeping systemsProvide broker with supplementary information required for customs clearance.Assist on customs duty refund and drawback projects.Coordinate responses all documented with Chrysler Show less

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  Socialite Business Solution Center

  Jul 2014 - Jun 2015

  Marketing Specialist,

  Developed executing strategic plans, setting and administering budgets, and managing projects from inception to successful completion.Established team-spirited environment through a positive and proactive leadership style.Developed business strategies that increase product awareness, market share and company profitability. Provided market strategies according to relevant market specification – Researched and closely analyzed market strategies, both existing and new onesProduced variety of business materials, including: letters, reports, proposals and formsIdentified, evaluated and then developed effective marketing strategies based on objectives, market specifics and characteristics, as well as costs and markup factorsDesigned, developed and implemented marketing and sales campaignsPrepared campaign briefs for agencies and coordinated event managementImplemented email marketing campaigns using in house tool Show less

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  Witmart

  Jun 2015 - Nov 2017

  Business development Manager

  Business Development:oIdentified and work with new business areas to assign closeout responsibilities and pinpoint process improvement areaoIdentified business requirements, evaluated proposals, and ensuring all modifications are addressed to support new and existing business oCompetition Analysis – Ability to analyze and compare firm’s products with that of competitorsContract oversight:oResponsible for all facets of contract development, including analysis, negotiating, and closeoutPrioritization and multitasking: oManage multiple, concurrent processes, and where necessary, strategically prioritize to ensure all deadlines are metCustomer Service Associate: oProvided customer with positive shopping experience by assessing their needs and advising oDeveloped business strategy plans and customer service strategyProject Management:oExpert professional in business development, planning and executing business strategies, master in developing new market channels and building strong relationships with sales managers, customers and industry leadersoOversee end to end process including client acquisition to marketing and salesoManage all contract closeout items throughout entire contract life cycleoVast experience with branding and introducing new productsoSuperb understanding of business sense and strategiesAchievement:oExceeded sales goals for over yearoRevenues from $-0- to over $40K per month met by the teamoIdentified product gaps and designed solutions for Agile development team during sales cycle, eliminating competitive gaps and product deficiencies in order to win new businessoWorked with project manager to assess weaknesses and find improved methods to increase add on sales resulting in a 25% increase which surpassed corporate goal Show less