Yael Shein

Experience

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  J.I.T. Engineering Ltd. (consulting company)

  Jan 1994 - Sept 2000

  ILS & Quality Assurance Manager

  Managed Integrated Logistic Support (ILS) plans, Life Cycle Cost (LCC) analysis and maintainability program plans.Managed, maintained & audited company’s internal quality assurance procedures, according to ISO-9002.

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  Amdocs

  Oct 2000 - now

  Plan and implement HR programs, processes and policies, from hire to retire (such as, release in force, interna-tional assignment (relocation and repatriation), flexible work environment, vacation without limits).Part of leadership team building future state HR organization, defining from service delivery model, enhancing employee experience and driving organizational efficiency.Managed Israel regional team, as part of the global employee relations group.Plan and review Corporate units’ HR yearly ops plan and budget, strategy, comms and resource management, as well as quarterly reviews of data analytics to drive optimized organizational health decisions. Show less Developed and executed strategy, structure, processes and drove teams to achieve business objectives (units responsible for product R&D, customer implementations and managed services).Led strategic change management and organizational development activities, as part overall unit strategy.Managed all cross-unit activities, yearly operational plans, business strategy evolution, unit end-to-end resource management.Drove communication with units and across company to support business needs.Managed Comverse BSS assets post-merger integration, including employee integration, sub-contractor and ven-dor management, definition of program management tools and identification of relevant training plans. Show less

  • HR Operations and Cross-HR Program Manager

    Aug 2022 - now

  • Chief of Staff, Amdocs Cloud Unit

    Sept 2020 - Jul 2022

  • Chief of Staff and Head of Change Management, Optima & SmartOps

    Jun 2015 - Aug 2020

  • Director of PMO Group, Customer Service Unit

    Mar 2014 - Aug 2015

  • Business Operations Director, Customer Service Unit

    Jul 2007 - Apr 2014

  • Manager of PMO Team and Asset Management (relocation in USA)

    Jul 2003 - Jul 2007

  • Knowledge & Documentation Management Team Leader

    Oct 2000 - Jul 2003