Michael StClair

Experience

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  HealthAid

  May 2009 - May 2010

  Administrative Assistant

  - Managed daily business operations for U.K.-based wholesale company’s U.S. office - Used Intuit QuickBooks for creating invoice orders and credit memos, accounts receivable, accounts payable, tracking monthly sales figures, and bookkeeping- Invoicing and shipping of all customer orders- Supported CEO with travel, scheduling, meetings, and correspondence- Maintained the company’s eCommerce website with new products, specials, and a wholesale resource page.- Wrote a detailed employee procedure handbook covering all job processes Show less

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  CE Associates

  Nov 2010 - Dec 2016

  Office Manager

  (Note: company was named Cal Ergonomics when I was employed there, now known as CE Associates)- Managed daily business operations for office furniture factory marketing representative’s office- Project management on sales projects of all sizes, requiring extensive product knowledge and attention to detail- Created and maintained the company’s Squarespace website with product information and resource pages- Coordinated marketing and advertising initiatives including the design of promotional materials and email marketing campaigns- Office IT support- Created and presented training programs on a variety of product lines to many varying groups of individuals, including salespeople, ergonomists and facilities managers- Event management for training workshops involving dozens to hundreds of attendees- Extensive direct customer service with salespeople and end users, covering critical sale quotes, warranty claims, and specialized product information- Improved customer service based on customer feedback through the development of new policies and procedures- Created a tracking program to manage hundreds of demo sample chairs for sales projects circulating in the local area, ensuring availability of all models and accountability of returning samples Show less

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  Staff Smart, Inc.

  May 2017 - Mar 2024

  Office Manager/Payroll and Human Resources Admin

  - Managed daily office operations, human resources, and recruiting at an IT-focused staffing firm- Tech Recruiting: Sourcing, screening, and onboarding IT professionals- Human Resources: Complete multi-state payroll for 25+ employees, including internal and subcontractors on a weekly and biweekly basis, using Paychex and QuickBooks Online- Human Resources: Onboarding new hires through every step of the process while adhering to local and federal ordinances- Human Resources: Administering employee health benefits- Main point of contact for all general human resources inquiries for contract placement staff- Company bookkeeping through Quickbooks Online- Wrote and continually updated detailed employee procedure handbook covering all job processes Show less

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  Slashdot Media

  Mar 2024 - now

  Human Resources Generalist

  - Multi-state full cycle payroll for 50+ employees using ADP- Onboarding new hires through every step of the process while adhering to local and federal ordinances- Administering employee health benefits- Ensuring HR compliance to relevant laws and regulations- Handling all human resources inquiries and issues- Calculating and posting accounting accruals post-payroll in QuickBooks- Continually updating detailed HR procedure handbook covering all job processes