
Ananjan Mukherjee
Systems Engineer

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Skills
It service managementCloud computingPre salesService deliveryItilSystem administrationServersWindows serverEnterprise softwareOutsourcingProgram managementData centerLinuxPmpProject managementAbout me
Overview: IT Infrastructure Management specialist with 16 years of overall industry experience, with more than 10 years of project/program management and operations/delivery management experience for remote IT managed services; aspiring to further evolve in a new technology landscape. Credentials: BE (Electronics and Communications), PMP, ITIL V3(Foundation), MCSE (Windows 2000) Experience Summary: * Remote management: IT Infra transition projects, operations and service delivery management * People Management: Leadership of a 200 resource span across varied technical/functional skills * Global exposure: Working with global customers across multiple countries over the last 12 years * Technology exposure: Functional grasp of present day IT Infrastructure technology solutions through prior server/network administration, pre-sales solution and project management experience * Business exposure: Pre-sales support and service delivery management experience
Education

Vellore Institute of Technology
1996 - 2000BE Electronics and Communication
Experience

GKW Infosystems Limited
Mar 2001 - Mar 2003Systems Engineer
GKW Limited
Apr 2003 - Oct 2003Asst Manager, Systems
Movate
Oct 2003 - Jan 2010Project Manager
Oct 2006 - Jan 2010Business Development Manager
May 2006 - Sept 2006Project Lead
Nov 2004 - Apr 2006Lead System Administrator
Oct 2003 - Oct 2004

IBM
Jan 2010 - Apr 2014Project Manager
CA Technologies
Apr 2014 - Jul 2015Principal Project Manager
HCLTech
Jul 2015 - nowAssociate General ManagerRole: Service Delivery ManagerAssignments:1. Delivery Management for an integrated IT services engagement for a leading supplier in the Oil and Gas industry, across all IT technologies including ERP, Enterprise Applications, on premise and cloud infrastructure and End User services. This assignment included participating in the RFP process, preparing the service solution and finalizing the contract with the customer, negotiating SLAs, leading the service transition process and leading service delivery since service commencement. 2. Remote IT Infrastructure support service delivery management for a leading international Oil and Gas company, with an annual revenue of US$ 30 M. The assignment included leading a technical team of 700+ members providing data center support for the customer's enterprise environment.3. Pre-sales support for RFP responses, estimations and scoping for IT-infrastructure services as and when needed4. Setting up a focused Security and Compliance tower to manage and deliver customer's audit and IT control requirements and ensure contractual compliance Show less
Licenses & Certifications

PMP
- View certificate

Data Landscape of GenAI for Project Managers
Project Management InstituteFeb 2025 - View certificate

Learning Information Governance
LinkedInFeb 2022 - View certificate

Data Strategy
LinkedInFeb 2022 - View certificate

Learning GDPR
LinkedInFeb 2022 - View certificate

Requirements Elicitation and Analysis
LinkedInFeb 2022 - View certificate

Business Analysis Foundations
LinkedInJan 2019
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