Timothy Baldwin

Experience

• 

  RadioShack

  May 2010 - Jul 2012

  Managing payroll to help drive store profits. Coached and developed staff members

  • Store Manager

    May 2012 - Jul 2012

  • Store Manager (Crossroads Mall)

    Oct 2011 - May 2012

  • Kiosk Manager (Battle Creek Lakeview Square Mall)

    Jul 2011 - Oct 2011

  • Assistant Store Manager (Jackson Crossing Mall)

    Nov 2010 - Jul 2011

  • Sales Associate (Jackson Westwood Mall)

    May 2010 - Nov 2010
• 

  Millennium Wireless Technology, Inc.

  Sept 2012 - Sept 2015

  • Retail Store Manager

    Sept 2014 - Sept 2015

  • Retail Store Manager

    Sept 2013 - Sept 2014

  • Retail Sales Manager (Jackson Crossing Mall)

    Nov 2012 - Oct 2013

  • Retail Sales Consultant (Jackson Crossing Mall)

    Sept 2012 - Nov 2012
• 

  AT&T

  Sept 2015 - now

  - Collaborate with the sales team to understand customer requirements and provide comprehensive solutions that align with their business needs.- Develop and deliver presentations, demonstrations, and proof-of-concept (POC) engagements to showcase the capabilities of AT&T products and services.- Serve as a technical expert on AT&T's suite of products, including networking, cloud services, cybersecurity, IoT, and other advanced technologies.- Partner with product management and development teams to stay current on product roadmaps, competitive landscapes, and emerging technologies.- Conduct technical training and workshops for internal sales teams, channel partners, and customers.- Build strong relationships with customers by providing high-level technical expertise, customer support, and ongoing product education.- Assist with post-sales support to ensure successful solution deployment and customer satisfaction.- Act as a liaison between sales, technical support, product management, and the customer. Show less As a Territory Fiber Sales Executive at AT&T, I was able to drive growth by delivering AT&T's fiber solutions to small and medium-sized businesses. I was responsible for generating leads, building and maintaining strong customer relationships, and presenting customized solutions to meet their specific needs.- Develop and execute strategic sales plans to meet and exceed sales targets for AT&T fiber services.- Identify, prospect, and qualify new business opportunities within the assigned territory.- Build and maintain strong, long-lasting customer relationships, understanding their unique needs and pain points.- Present and demonstrate the value of AT&T's fiber solutions to potential clients through in-person and virtual meetings.- Collaborate with internal teams to ensure a seamless customer experience, from initial contact through post-sales support.- Provide ongoing account management and support to ensure customer satisfaction and retention.- Stay current with industry trends, product developments, and competitive offerings.**Achievements:**- Consistently exceeded sales quotas by 125% by implementing innovative sales strategies and fostering strong client relationships.- Successfully expanded market penetration by 115% in the assigned territory through targeted outreach and effective sales techniques.- Recognized for exceptional customer service and sales performance with winning Team MVP, and Top Team collaborator. Show less

  • System Sales Engineer

    Feb 2024 - now

  • Territory Fiber Sales Executive S2

    Sept 2023 - Feb 2024

  • Territory Fiber Sales Executive S1

    Dec 2020 - Sept 2023

  • Retail Store Manager

    Dec 2019 - Dec 2020

  • Assistant Store Manager

    Sept 2018 - Dec 2019

  • Retail Sales Consultant

    Sept 2015 - Sept 2018