Amy Dunlap

Experience

• 

  Davenport College (now a university)

  Oct 1992 - Dec 1996

  Financial Aid Counselor

  I started as a front desk receptionist answering questions for students and parents in person and over the phone. Packaged student financial aid. Processed student loans. Administered the State Scholarship and Grant Program. Counseled students and parents on filing procedures. Calculated student refunds for withdrawals.

• 

  Grand Valley State University

  Jan 1997 - Jun 1997

  Financial Aid Counselor

  Administered the State Scholarship Program, advised students on filing procedures, and calculated refunds for withdrawals.

• 

  J.R. Automation Technologies, Inc.

  Feb 1998 - Nov 2000

  Human Resources Assistant

  Conducted employee orientations and exits. Planned company events, parties, clinics, and blood drives. Ordered employee awards, gifts, and clothing. Edited and completed employee handbook using MS Word, then printed and distributed. Completed general office duties of copying, faxing, filing confidential documents in employee files, fielding phone calls, and other duties as assigned.

• 

  My Home

  Nov 2000 - May 2019

  Stay-at-Home Mom

  The employment gap in my resume from 2000-2013 is due to being a stay at home mom. While raising my children, I utlilized many skills such as: management, prioritizing tasks, problem solving, creativity, organization and supervising. I also was a parent volunteer from 2006-2018 within the school district my kids attended. I participated in field trips, class parties, improving reading skills, scholastic book sales, holiday sales, carnivals, and being a band booster parent.

• 

  Holland Hospital

  May 2013 - Dec 2013

  Triage Technician

  Collected patient vitals, checked sugars, removed sutures, roomed patients and provided comfort care, and re-stocked medical supplies.

• 

  Ajilon, Grand Rapids Public Schools

  Feb 2019 - May 2019

  Administrative Assistant

  This job was a temporary, contractual position to end when school ended for the district. I answered the phone and fielded calls. I performed general office duties of copying, scanning, filing, documenting, emailing, spreadsheets and taking meeting minutes. I also assisted with teacher payroll and other duties as assigned.

• 

  Creative Financial Staffing-contract position for Forest View Psychiatric Hospital

  Dec 2019 - Jan 2020

  Clerical Assistant in Human Resources

  Assist the Human Resources department with employee files regarding terminations, new hires, and filing confidential documents into their education and general H.R. files, and with other projects. Part-time position scheduled to end 1/08/20.

• 

  Creative Financial Staffing (CFS) - Selena USA

  Mar 2020 - Mar 2020

  Customer Service Representative

  Completed order entry into Selena’s software system. Created BOL’s and attached to orders. I was in the process of training to be their customer service rep. for the Holland office but was laid off due to the COVID-19 pandemic.

• 

  CVS/Coram Infusion

  Feb 2021 - Sept 2021

  Pharmacy Clerk

  Assist pharmacists with patient’s home infusion orders. Create patient charts, fax and scan medical orders to doctors and patient’s files, data entry, answer the phone and transfer calls, call patients to verify their medication order and supplies, organize patient’s paperwork for their orders and bring in back to be mixed, processed, and shipped.

• 

  Kelly Services-Evoqua

  Jan 2022 - May 2022

  Administrative Assistant

  Scan and electronically file project documentation. Process a backlog of documents all needing to be filed and archived. Download and file pictures of shipments and equipment. Print out engineering drawings and attach to job center paperwork.

• 

  Gill Staffing-Barcodes

  May 2022 - Jul 2022

  Customer Service Representative

  Create RMA’s and Sales orders for online customer orders. Input data in Excel spreadsheets. Training in process.