Fong Ya Wong

Experience

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  Berjaya Golf Resort Berhad

  Jun 2007 - Jun 2011

  Head Of Administration

  ▪Human Resource-Human resource matter of the operation staff involved arranging their leave application, maintains their records and files, recruitment and resignation of operation staff-Creating job advertisement of the vacancy required-Online Job posting through JobStreet.com, Mudah.com, and other university alumni website-Filter the candidate's resume to select the suitable candidate-Conduct phone interview and pair interview with General Manager-Managing the staff claims and staff allowances-Managing staff disciplinary problem (Show Cause letter, warning letter and etc)▪Account & Company Confidential Matter-Compile the monthly income report and all the account documentation to besent to account firm for year end financial report-Liaise with Company Secretary and Company Auditor-Carry out all the ad hoc task given from time to time-Conduct the costing budget for the event executionLawyat Forum, Berjaya Corporation website▪Marketing & Promotion-Creating brochure and search for printing vendor-Managing company website-Ensure the promotion information is circulated to potential customer and corporate client Show less

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  Hong Leong Bank Berhad

  Jul 2011 - May 2012

  Personal Financial Consultant

  ▪Marketing and processing consumer product inclusive of Mortgage, Personal Loan, Credit Card,Auto Loan and wealth management products▪Perform after-sales service▪Expand on new customer base through building relationship with property developers,legal solicitors and car dealers

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  OCBC Bank

  Sept 2012 - Jun 2016

  SME Business Development Manager

  ▪ Solicit and market loan and other business products e.g. current account and company fixed deposit to sole-proprietors, partnerships and Sdn Bhd▪ Build networking and establish relationship with existing and potential business associations to acquirenew customer base.▪ Proactively manage and build customer relationship and provide good after-sales service▪ Ensure compliance of all kinds of Bank Negara Malaysia regulation including Financial Service Actand Anti Money Laundering regulation Show less

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  Hong Leong Bank Berhad

  Jun 2016 - now

  ▪ Grow the entire area loan base , deposit base, FX base and Merchant service baseof New to Bank (NTB) customers and Existing to Bank (ETB) customers▪Closely monitor the CBM which under my reporting line to ensure they meet the individual target assigned, ensure the Rules of Controls and Compliances of CBM are within the set forth guidelines▪Joint marketing with CBM to promote the SME products available▪Provide on-going guidance and support to CBM▪Work very closely with the Branch Managers of 10 branches (Kluang, Mersing, Yong Peng, Batu Pahat, Kulai, Tangkak, Segamat, Muar, Labis) within the area to increase the penetration of SME portfolio in the respective branch▪Build long-term and close relationship with our business partners( developer, solicitor and motorcycle dealer)▪Ensure no overdue on the periodic review of existing account▪Ensure the compliance of all CBMs▪ Monitor delinquency of accounts, ensure reminder letter are issued and R&R performed when required Show less ▪ Groom the subordinates to equip with necessary skills and knowledge as a CBM▪ Oversee CBM to source quality loan, deposit customers and continuously cross-sell the Bank’s products & services, with the objective of meeting the customer needs and achieving the Bank’s financial objectives.• Provide Acquisition Strategies to successful sales & marketing▪ Ensure the whole team target and personal target are achieved ▪ Manage delinquency of accounts & perform R&R as and when required. Show less ▪Grow the Existing to Bank (ETB) SME base of retail community businesses(Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST)of below RM 50m to grow product holdings and profitability▪Bring in New to Bank (NTB) customers to the branch via community business visitations,roadshows, or other branched based sales activities▪Work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth▪Growing ETB CASA balances , provide after sales support of helping set-up the digital platformfor the customers (Connect FIRST) to perform online payment and payroll, which willease the business transition into the Hong Leong online platform▪Write credit applications for new account acquisition and ensure timely review and renewal ofexisting accounts.▪Ensure that banking facilities offered to clients are structured in compliance with credit lending policies▪Cross selling all kinds of consumer products (Merchant services, FX, Deposit accounts,secured loans (HP, Mortgage, OD on FD), and unsecured products(Business Cash Loans / Motorcycle Dealer Partnership (MDP), BANCA) Show less ▪Acquire new account relationship▪Manage portfolio of existing Commercial Banking Account relationship in order to grow both funded income and non-funded income▪Manage a portfolio accounts in order t provide value-added banking advice and customizedfinancial solutions in order to optimize revenue generation from the portfolio▪Write credit applications for new account acquisition and ensure timely review and renewal ofexisting accounts.▪Ensure that banking facilities offered to clients are structured in compliance with credit lending policies▪Cross selling all kinds of consumer products (Deposit accounts, FX, secured loans (Mortgage, OD on FD), and BANCA) Show less

  • SME Area Manager

    Feb 2021 - now

  • SME TEAM LEADER

    Jan 2019 - Jan 2021

  • Community Business Manager

    Jul 2017 - Dec 2018

  • Account Relationship Manager

    Jun 2016 - Jun 2017
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  CIMB

  Sept 2024 - now

  SME Plus Team Manager