Martin Kitchen CMILT

Experience

• 

  Tesco PLC

  Oct 1985 - now

  Lead my team to deliver end to end DistributionCentre routines and standards in line with theOperating model.• Participate in Duty Management, making sure alldecisions are right for customers• Co-ordinate and effectively forward plan for allseasonal, trade driving and promotional events tomaximise sales within Stores by ensuring stock isdispatched and received at the right time.• Lead my team to deliver and sustain all Business Planand change activities on time.• Collaboratively work with support office and storeleads to ensure our Warehouse Operating proceduresare best in class and focus on providing our stores withthe service they require.• Focus my team to deliver accurate goods to stores,improving store product availability and customersatisfaction.Lead my team to build capability:• Ensure all Tesco and Agency colleagues are welltrained, validated and capable to deliver their role.• Analyse and spot trends in the Steering Wheelperformance in my Distribution Centre, build anddeliver warehouse improvement plan to buildcapability where it is needed most.• Maximises the Supporting Your Performance toolkitto aid individual performance and standards.• Use my expertise and knowledge to identifyopportunities to improve the Warehouseperformance, engaging and supporting my team todeliver these.• Co-ordinate all warehouse plans, KPI’s and resourceto ensure Green on all key measures, whilst achievingour Distribution Centre financial budget.• Champion change, share ideas and experiences todeliver results.• Build the capability of my managers, making surethey have received the Operational and Leadershiptraining to do their job.• Coach managers to lead their teams effectively andmake the right decisions to support and improveproductivity, accuracy and standards Show less Collaboration: Working together across the business to achieve shared success.In my role: I talk to our colleagues, sharing knowledge, experience and best practise.I create a team spirit in my department and have a network that stretches beyond myDistribution Centre.Empathy: Building strong relationships with customers and colleagues.In my role: I am warm and welcoming with colleagues putting people at the heartof everything I do. I take time to see, hear and recognise others. Building strongrelationships.Responsiveness: Being agile in the way you think, make decisions and handle change.In my role: I act quickly, making decisions based on what is right for colleagues. I thriveon change and take people with me to deliver it.Resilience: Knowing your own sources of energy and keeping yourself fit for life.In my role: I have energy and drive to deliver beyond expectation. My colleagues seeme doing the right thing both when everything is going well and when times are tough. Iknow how to be at my best.Innovation: Keeping your eyes open so you can lead the business for the future.In my role: I keep my eyes open looking for opportunities to improve my departmentand Distribution Centre. I share my ideas and encourage my colleagues to do the same. Show less Support the production of annual DistributionCentre budget setting process, working closely withthe local management team and stream businessanalyst.• Deliver weekly and periodical data gathering andreporting routines in line with Operating model.• Create a robust Distribution Centre plan andsupport the delivery of Cost, Safety, Productivity,Service , Cultural, seasonal and 5 star weekendimprovements.• Coach and guide the management team in thedelivery of a balanced steering wheel by providinginsight into negative and positive impacts onmeasures.• Ensure the data gathering of all Steering Wheelactuals, create innovative and informative SteeringWheel communication that engages colleagues onhow they can contribute to the Distribution Centreand stores success• Analyse and spot trends, introducing preventativemeasures to mitigate potential cost risk. Show less • Engage my colleagues to deliver and sustain allBusiness Plan and change activities on time.• Collaboratively work with all Distribution Centremanagement to ensure our System and WarehouseOperating procedures are best in class and focus onproviding our stores with the service they require.• Focus my team to deliver accurate goods to stores,improving store product availability and customersatisfaction.• Ensure my team are well trained, validated andcapable to deliver their role.• Analyse and spot trends in the Steering Wheelperformance in my Distribution Centre, deliverwarehouse and system improvement plan tobuilding capability.• Support my team performance it to unlockindividuals performance and standards.resource to ensure Green on all key measures,whilst achieving our Distribution Centre financialbudget.• Effectively make the balanced decisions to supportand improve productivity, accuracy and standards.Cares about colleagues, creates a Great And SafePlace to Work:• Role models a culture where colleagues love towork.• Review my teams performance using ‘InspiringGreat Performance’ ensuring objectives arerelevant and stretching for everyone. • Spot talent, provide mentoring and develop peoplefor their next role.• Support my colleagues in their development onOptions programmes, producing quality managersof the future.• Maintain a legally compliant and safe place to workby ensuring all relevant checks are completed• Deliver People routines in an inclusive manner,creating a Great and Safe Place to work andminimising grievances and complaints by ensuringcolleagues are treated with respect.• Deliver all Supporting Your Attendance Routines,enabling my team to attend work by forwardplanning the time they require to be away fromwork.• Ensure colleagues are cared for and havethe correct uniform and protective personalequipment. 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  • Shift Manager

    Aug 2014 - now

  • Warehouse Manager

    Jun 2010 - Jul 2014

  • Planning and Performance Manager

    Sept 2009 - May 2010

  • Systems and Logistics Manager

    Jul 1995 - Aug 2009

  • Warehouse / Ops Clerk

    Oct 1985 - Jul 1995