Bhupesh Wadhawan

Experience

• 

  Axis Bank

  Oct 2011 - Sept 2019

  Branch Manager

  To manage the operations and sales health of bank as well as operations audit parameters transaction monitoring,kyc of accounts and AML of accounts .A Team leading and managing multiple clients with different domain experience and Daily scrum sprint planning , retrospective , teaching , mentoring with the team. Set accurate budgets based on historical data and forecasted trends to keep operations financially sound. overall Six years of team leading experience . we are supporting multiple clients. Leading a team of 10 or more staff for managing database of customers and issues. and also handing others branches as a spokes person for software issues. Working on SOP procedures of branch banking as well supporting staff for other branches for better experience.working for new clients for onboard them in banking and creating all the necessary documents as per the process.Implemented Agile process while account opening process for cost saving of organisation.Drove company growth with proactive mindset and results-oriented plans for business operations.Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results. Show less

• 

  HDFC BANK LTD

  Sept 2019 - Dec 2022

  Operation Manager

  ✓Make action plan to keep the operations health of branch satisfactory✓Working on transaction monitoring of accounts as well as kyc and AML of accounts.✓Keep up to date with product to provide suitable advice to the customers✓Reduce the waiting time for customers in branch✓Increase the customer satisfaction✓Know the value bankers (VBs) productivity and revenue generation.

• 

  Bandhan Bank

  Jan 2023 - now

  ✓Smooth functioning of the branch and follow banking norms✓Responsible for monitoring business, compliance and operations✓Responsible for taking decisions that are cost effective and generate revenue✓Monitor the branch sales targets and strategize to acquire new accounts and expand existing accounts by offering various financial products and services to the customer.

  • Branch Manager

    Jan 2023 - now

  • Branch Manager

    Jan 2023 - now