Derrick Mueller

Experience

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  Cafe Serranos

  Aug 2000 - Jul 2003

  Certified Trainer/Manager

  • Managed general operations of multi-million dollar per year restaurant. • Supervised and scheduled approximately thirty-five staff members. • Prepared reports for payroll, contest tracking and invoicing. • Filled in as cook and bartender as needed. • Refined effective decision making under stressful situations. • Introduced efficient time management and multi-tasking skills to staff.• Coordinated training and testing of new dining staff members in food, bar and computer knowledge. • Implemented changes to the training program and continued education of staff. • Allocated daily and weekly duties to staff. Show less

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  BCD Leasing

  Jan 2002 - Sept 2011

  Owner/Operating

  • Negotiated leases and prepared multi-year contracts for leasing ranch land to hunters.• Over 8,000 acres under contract with three groups totaling 30 individual hunters.

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  Southwestern University

  Jul 2003 - Nov 2011

  Associate Director of Admission/Coordinator of Athletic Recruiting

  • Prepared and presented informational sales sessions to potential donors, students, families and other interested parties. Tailored each session to the individual needs of the clients present. • Meet monthly and yearly numerical goals for admitting and enrolling students. • Scheduled all aspects of travel for high school visits, college fairs and interviews. Managed a personal travel budget each fiscal year. • Reviewed applications and correspond with approximately 500 first-year students and their families to determine admissibility and financial assistance opportunities. • Responsible for coordinating all first-year housing applications in cooperation with Dean of Students and Residence Life. • Oversaw twenty-one member coaching staff of Athletics Department in its recruitment efforts and acted as the liaison to the Admission Office. • Identified and tracked all athletic recruits from prospect stage to enrollment for Admission Office. • Prepared annual and monthly qualitative and quantitative reports of applicants and discussed findings with the Athletics Director and VP for Enrollment Services. Show less

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  St.Edward's University

  Nov 2011 - Mar 2013

  Recruiting Coordinator

  • Work with Graduate and Adult undergraduate students moving through admission process.• Build cohorts for four Graduate programs: Organization Development Digital Media Management Organizational Leadership and Ethics Environmental Management and Sustainability • Work with targeted markets to build relationships for people wishing to continue their education.

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  The Princeton Review

  Jul 2013 - Mar 2017

  o Served as the general manager by providing broad oversight for office including sales, customer service, program quality, management of employees, execution of strategic initiatives and regional profitability.o Complete profit and loss (P/L) responsibility including achieving revenue and gross margin goals and hitting profitability targets. o Developed and executed office business plan, including planning and implementation of operations, personnel, marketing, customer service and accounting. o Created, managed and drove annual budget to meet or exceed financial targets, including projecting and managing revenue and course enrollment, cost of sales, advertising, and G&A expenses. o Oversaw office of seven full time staff and ~40 part time instructors in Central/South Texas. o Increased year over year bottom line profitability over 35% for 2016. o Increased Net Promoter score 30 points (to 38) to secure spot of top preforming office. o Integrated new, internal Customer Service Tool program with Salesforce. o Assisted in launching Salesforce and helped train staff members on usage. o Worked on national team to develop website customization for local office use to drive sales. o Analyzed enrollment and revenue, identified problem areas, and executed improvement strategies. o Directed all local accounting initiatives. Accrued expenses as appropriate, regularly reviewed financials. o Developed and executed sales and marketing plans designed to attain revenue and sales targets. o Monitored key sales indicators and implemented new marketing efforts and conversion activities. o Championed negotiations and partnerships with campus clubs, organizations and advisors. Show less

  • Executive Director

    May 2015 - Mar 2017

  • Director of Sales and Marketing

    Jul 2014 - May 2015

  • Territory Manager - Graduate Programs

    Jul 2013 - Jul 2014
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  Revolution Prep

  Mar 2017 - Oct 2017

  Director of School Partnerships

  o Identified new schools and organizations with which to seek partnerships. o Researched new opportunities to ensure expansion into saturated markets. o Built and nurtured relationships with key administrators, faculty, staff and counselors to increase reach.o Worked directly with families to determine the best fit program using consultative sales process. o Lead discussions and executed partnerships with school and district administrators and counselors. o Maintained and exceled in full cycle account management. Show less

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  St. David's HealthCare

  Mar 2018 - now

  o Participate in providing direct care as directed, according to standards.o Communicate all findings in the correct/concise/clear written and or verbal format.o Recognize abnormal findings and report findings to the nurse.o Recognize and respond appropriately in an emergency.o Organize, set priorities, and manage multiple priorities.o Act as an orientation preceptor for new and cross-training employees.o Phlebotomy for lab specimens, blood cultures.o Foley catheterization, catheter care and removal.o Assist with surgical aseptic/sterile procedures maintaining sterile/aseptic technique.o Assist with set up of equipment as needed.o Set up for Telemetry, monitoring EKG rhythm strips, obtain 12 lead EKG.o Emergency: participate in CPR and Dr. Leo.o Complete unit specific competency and age-specific competency requirements. Show less

  • Intensive Care Nurse

    Feb 2021 - now

  • Patient Care

    Mar 2018 - Feb 2021
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  Cystic Fibrosis Foundation

  May 2022 - now

  Giving voice to families caring for CF patients in the Cystic Fibrosis Learning Network. Parent volunteer with Cystic Fibrosis clinic. Working on Quality Improvement projects with clinic staff to help improve outcomes for CF patients and families.

  • Network Leadership Team - Parent Partner

    Jan 2024 - now

  • Parent Partner

    May 2022 - now
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  Concordia University Texas

  Feb 2023 - now

  Nursing Instructor