Kevin Wang-Ready For Next Job

Experience

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  Dalian Easco Tech

  Jul 2004 - May 2006

  Onsite Engineer

  I worked as a site manager supported many projects in North China area, to build up the DSLAM production of UT-Starcom for the CNC(Now Called China Unicom). Monitored the hardware installation, Cables and power supply, also do the configuration and test. worked with customer for exception and signoff done.

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  Dalian Finecom Technology Co,.

  May 2006 - Apr 2007

  Telecommunications Engineer

  Worked as a telecommunication engineer, to support Voice Product of AVAYA, main customers like GE, HP, IBM, DELL. Both call center or Back office. As an onsite engineer at HP Dalian, Maintenance the PBX system, CMS, and NICE etc.

• 

  Dell Technologies

  Apr 2007 - May 2009

  Onsite Engineer

  As an IT onsite engineer to support the whole Dalian office about 1500 people for PC, notebook, telephone set, Hub room equipment.support and fix both software applications and hardware issues.maintenance the AVAYA PBX for Dalian Site, MACD, and patching/system upgrade/firmware upgrade etc.

• 

  Avaya

  May 2009 - Jan 2011

  Tier 3 Backbone Engineer-UC

  Backbone Engineer of CM product, AVAYA PBX, Communication Manager engineer.Voice engineer

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  Citi

  Jan 2011 - Jan 2014

  • SME

    Jan 2011 - Jan 2014

  • SME

    Jan 2011 - Jan 2014

  • SME

    Jan 2011 - Jan 2014

  • SME

    Jan 2011 - Jan 2014
• 

  文思海辉

  Jan 2011 - now

  SME engineer

  Onsite SME Engineer to CITI Dalian. Subject Matter Export.Mainly support CTI and IVR product to Citi Japan Call Center-GCB and CCJ CFJ department.AVAYA Voice portal and AVAYA AES, Linux, Oracle Database.Tools like ServiceNow and InfoMan