Hitesh Duggar

Experience

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  CMC LTD

  Sept 2007 - Nov 2007

  Systems Support Engineer

  ● Installation and configuration of Windows Servers and Desktop● End user support for systems issues● Undergone trainings on and provided support on H+, N+, CCNA, MCSA, MCSE, UNIX

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  Patni Computer System

  Dec 2007 - Jul 2011

  ● Support. Monitoring and Administration of Development, Staging and Production Servers.● Install, Support & Maintain Unix midrange servers and Red Hat Linux ES/AS● Creation of Shell Scripts for automations● Applying Patches, Server hardening to close vulnerabilities● Follow the company process such as Change Management, Problem Management and Incident Management● Disk management, File system allocation using Logical Volume Manager in Linux and VERITAS volume manager in Solaris.● Backup & Recovery using VERITAS Netbackup Enterprise server● Monitor entire IT environment using open source tool using Nagios/Groundwek Monitoring Tool and Cacti.● Installations and maintenance support for Web Technologies such as Broad Vision, Apache, Squid Proxy, Delegate, Tomcat, and JBOSS.● JBOSS Instance creation, configuration and deployment● Providing support for various tools like SVN, MQ Series, Venyu Backup, etc. ● Providing UNIX support for ticket requests on Support Central and Service Desk to end-user.● Managed Data Center operations with full accountability for the cost-effective, on-time management of Infrastructure Servers, Application Servers, and VMware servers.● Produce status reports; collaborate on policies, procedures, and other business documents as required by management.● Documenting all the procedures and processes for future reference● User Management and administration● Network OS Installation through Kickstart and Jumpstart● Creating new virtual machines with network installations on ESX● NFS and Samba sharing● Exposure to ZFS, Exposure to VERITAS Netbackup● Configure and troubleshoot VERITAS Volume Manager; adding, mirroring and removing storage LUNS. Show less

  • UNIX Administrator @ IESC Services

    May 2008 - Jul 2011

  • LDAP Administrator @ Gexpro Services

    Dec 2007 - Apr 2008
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  IGATE

  Aug 2011 - Sept 2015

  ● Designing and In-depth planning for IT infrastructure projects● Follow the project life cycle process of Initiating, Planning, executing, controlling and implementing for new project implementations● Research and analysis of the existing infrastructure for further enhancements for technology upgrades● Research and analysis of proposals by business related to IT infrastructure changes● Provide technical solutions for upcoming Business IT requirements● Create detailed design for the proposed solution and evaluate solution alternatives● Evaluate Risks and mitigations of the project implementations and changes to the infrastructure● Finalize the functional requirements for the project considering the desired process maps, security, system interfaces, system performance, and data retention/transition plan● Evaluate cost estimates and cost benefits for the project● Identify team roles and responsibilities essential for the execution of the project. Also build a communication plan if required● Host a design review of the plan for finalizing the solution and sign off from the business for implementation● Responsible for capacity planning, including allocating storage, providing hardware and software redundancy, and planning future expansion requirements● Implemented best practices, internal projects and improved the quality and methodology of integrations● Responsible for implementation, planning, deploying and testing of UNIX platform configurations to develop, integrate with customer web sites, and execute scripts and test cases for customer solutions and track time spent and status of the customer integration● Documentation for every phase of project i.e., Project plan, cost estimation, communication plan, Design diagrams, Flowcharts● Server Support in day-to-day issues● Support to any L3/L4 tickets for their respective domain Show less ● Gathering project requirements on monitoring of systems and services● Installation and configuration of monitoring server● Configuration of Hosts/Hostgroups on basis of escalation matrixes● Creation of shell scripts as per the requirement from application/server teams with respect to monitoring● Creation of RRD commands on the basis of the scripts to generate graphs● Creation and configuration of services● Configuration of contacts for sending notifications and alerts on issues● Integration of alerts with Service desk ticket tool to generate tickets on critical issues● Documentation and handover to operations team Show less

  • Systems Architect and AWS Admin @ Rexel Holdings USA

    Feb 2012 - Sept 2015

  • Monitoring Administrator @ Rexel Holdings USA

    Aug 2011 - Jan 2012
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  Capgemini

  Oct 2015 - Jun 2016

  Senior Systems Engineer and Architect @ Zebra Technologies

  ● Gathering, Solution Designing and In-depth planning for IT infrastructure projects● Design and execution of datacenter migration to colo location ● Follow the project life cycle process of Initiating, Planning, executing, controlling and implementing for new project implementations● Research and analysis of the existing infrastructure for further enhancements for technology upgrades● Evaluate Risks and mitigations of the project implementations and changes to the infrastructure● Finalize the functional requirements for the project considering the desired process maps, security, system interfaces, system performance, and data retention/transition plan● Evaluate cost estimates and cost benefits for the project● Identify team roles and responsibilities essential for the execution of the project, building a communication plan.● Installation, Maintenance, Administration and troubleshooting of Sun Solaris and Linux servers. ● Virtualization of physical infrastructure● Performed automated installations of Operating Systems using kickstart for Linux. ● Configuration Redhat Satellite Server for upgrading and patching of all Linux Servers in the network; applying patches and packages on Linux servers using yum tools on excentions● Configuration and maintenance of F5 load balancer● Apache Web Server & LAMP Server Installation, configuration & Support. ● Design and implementation of servers and server-security in a mission critical environment which includes servers, operational components, capacity planning; security.● As a senior member of the team, mentoring and providing technical and administrative guidance to the Client Administrators and other Systems Administrators as needed. ● Documenting and maintaining up-to-date systems procedures, systems installation check list and contingency plans. Show less

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  Zebra Technologies

  Jul 2016 - now

  Infrastructure Lead - Servers Analyst

  ● Gathering, Solution Designing and In-depth planning for IT infrastructure projects● Design and execution of datacenter migration to colo location ● Follow the project life cycle process of Initiating, Planning, executing, controlling and implementing for new project implementations● Research and analysis of the existing infrastructure for further enhancements for technology upgrades● Evaluate Risks and mitigations of the project implementations and changes to the infrastructure● Finalize the functional requirements for the project considering the desired process maps, security, system interfaces, system performance, and data retention/transition plan● Evaluate cost estimates and cost benefits for the project● Identify team roles and responsibilities essential for the execution of the project, building a communication plan.● Installation, Maintenance, Administration and troubleshooting of Sun Solaris and Linux servers. ● Virtualization of physical infrastructure● Performed automated installations of Operating Systems using kickstart for Linux. ● Configuration Redhat Satellite Server for upgrading and patching of all Linux Servers in the network; applying patches and packages on Linux servers using yum tools on excentions● Configuration and maintenance of F5 load balancer● Apache Web Server & LAMP Server Installation, configuration & Support. ● Design and implementation of servers and server-security in a mission critical environment which includes servers, operational components, capacity planning; security.● As a senior member of the team, mentoring and providing technical and administrative guidance to the Client Administrators and other Systems Administrators as needed. ● Documenting and maintaining up-to-date systems procedures, systems installation check list and contingency plans. Show less