Brijesh Kumar Rai

Experience

• 

  Ministry of Defence of Singapore

  Apr 2004 - Apr 2007

  Infantry Officer, Singapore Armed Forces (SAF)

  Company Trainer, Train NS officers and soldiers in platoon / section level exercise and combat drills Platoon Commander, manage training, welfare and morale of over 30 recruits.

• 

  Certis

  Jun 2007 - Jun 2020

  Covered as Acting Head from July 2018 to July 2019Direct aspects of operations and admin with full oversight of 100 employeesAnalyse trends and drivers that will affect the organization and department and determine the optimal changes needed for capability development, process improvement and impact of new technologyPrepare and control operational budgets, inventory and identify cost savingsFormulate the implementation of incident reporting / escalation and crisis management plans Show less

  • Deputy Head, Integrated Operations Centre (IOC)

    Oct 2015 - Jun 2020

  • Head Operations Section

    Aug 2010 - Sept 2015

  • Manager Central Alarm Monitoring & Call Centre

    Nov 2009 - Jul 2010

  • Senior Operations Manager

    Jun 2007 - Oct 2009
• 

  ComfortDelGro Engineering Pte Ltd

  Jun 2020 - now

  Manager, ComfortDelgro Engineering Pte Ltd

  Responsible for daily workshop operations Monitor workshop performance and suggest initiatives for improvementProvide guidance and promote continuous learning such as technical training for both frontline and workshop staffUphold the work culture that promotes good work attitude and teamwork, and conduct regular performance review with staff to ensure company's objectives are metMeeting with both external and internal stakeholders on workshop matters