Bicky Sharma

Experience

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  Le Méridien Hotels & Resorts

  Jun 2017 - Sept 2018

  Food and beverage attendent (I.R.D) (All Day Dinning)

  -Some extra work for guest satisfaction. Communicate with other employees at the restaurant. -Keep in close contact with the chef and kitchen staff to learn about changes and ensure food orders are processed efficiently.-Check the opening checklist and closing check list every day. -Confirm beverage stock with bartenders and check for any specials drink. -Check store indent, not available things, coordinate with hostages about reservation or any guest special request. -Take care long stay guest preference, take care of billing & cash handling. Show less

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  Conrad Pune

  Oct 2018 - Jan 2020

  Passionate Hotelier(all day dinning)

  -Provided excellent guest satisfaction and increased productivity standards by utilizing available resources.-Taken corrective actions if necessary to ensure standards are maintained.Scheduled and trained employees and ensured proper coverage.-Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation.-To inform about daily events, conducted pre-shift meetings of employees.-Supervised check or credit policies and procedures and cash handling.-Regularly greeted customers, took reservations, served food and beverages and maintained the reservation book if necessary.-Made sure that side work duties were complete and tables were properly set before, during and after opening hours. Show less

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  ITC Hotels

  May 2019 - Apr 2021

  Food and Beverage Executive

  550 cover Breakfast-Lunch-Dinner

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  Marriott International

  Mar 2022 - May 2023

  Food and Beverage Executive
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  Marriott Hotels

  Dec 2023 - now

  Assistant Restaurant Manager