Jihong Park

Experience

• 

  Koh Young Technology, Inc.

  Jun 2016 - Nov 2020

  Technical Support Engineer

  • Coordinated a new equipment development project for Intel.• Managed the escalated issues from the local service team in the USA, China, Malaysia, and India.• Interfaced with Intel customers in various types of projects, requests, and open issues.• Performed equipment installation, qualification tests, and onsite training at customer sites.• Provided technical support to customers, and local support engineers for issue resolution.• Handled all the technical issues and new requests by collaborating with the HQ R&D division.[Achievements]• Coordinated a new AOI tool to develop for Intel.• Visited and performed tool Installation & Qualification at Intel sites in the USA, Vietnam.• Conducted onsite SPI(Solder Paste Inspection) tool demonstration at Intel Hillsboro.[Major Customer Accounts in Charge]• Intel HQ & HVM(High Volume Manufacturing) Assembly & Test factories.: USA - Chandler (AZ), Hillsboro (OR), Malaysia - Penang & Kulim, Vietnam - Ho Chi Minh Show less

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  Applied Materials

  Nov 2020 - now

  • Process Support Engineer

    May 2023 - now

  • Customer Engineer, Team Leader

    Nov 2020 - May 2023