Frantz Massenat

Experience

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  Indian River State College

  Jan 2007 - Jan 2011

  Administrative Assistant I

  • Completed monthly reports on a timely manner.• Managed calendar of appointments, expense reports, confidential files.• Communicated on behalf of vice president to all program coordinators.• Represent ETS program in positive manner to students, parents and staff.• Handled numerous high volumes of calls to provide customer services to students.• Made weekly or monthly reservations for staff meetings and sent out meeting request.• Worked closely with the Vice President to her updated, informed of future commitments.• Assisted Vice President with travel arrangements, meal plans as needed for student ceremonies• Handled tasks to successfully help the Vice President need to lead the program with presentation, reports, personal correspondence, and acknowledgement letters. Lihat lebih sedikit

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  Pride Center

  Jun 2011 - Jan 2014

  Supervisor's/Administrative Assistant

  • Solved problems relating to monthly reports, event planning, audits, and data collections.• Assisted management team with preparation for clients group meetings on a weekly basis.• Completed data entry of medical information and reports, ensured accuracy of all information entered.• Reviewed information and data for accuracy in preparation for evaluation by department of health and other funding sources

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  MDEI

  Jun 2012 - Nov 2013

  3MV Program Coordinator

  • Supervised program volunteers and new staff according to program guidelines.• Lead staff weekly meetings, developed weekly planning and duties within department and community.• Facilitated educational courses on physical/sexual health to enhanced awareness, tools and resources available with community.• Coordinated social events, built relationships with local businesses, conduct community outreach for program awareness.

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  Broward House Inc.

  Nov 2013 - Jan 2016

  Senior Intervention Specialist

  • Provided customer service for clients in person, via e-mail and as well as over the phone.• Supervised staff through company procedures and policies, provided an optimal teamwork setting.• Performed phlebotomy draws, completed documents and data entry according to program guidelines.• Reviewed and completed data entry and monthly reports before sending off to health department.• Facilitated educational courses on physical/sexual health, drugs/alcohol to enhanced awareness, tools and resources available within the community. Lihat lebih sedikit

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  1st Step Behavioral Health Treatment Center

  Jan 2015 - Jan 2017

  Lead Chemical Dependency Technician

  • Supervised and managed 3-6 junior techs, ensuring client proactivity and wellness.• Maintained patient safety, providing daily meds, document and communicate patient activity.• Trained new staff through company procedures, policies, and responsibilities related to their position(s)• Facilitated drug/alcohol rehabilitation courses to patients for healthier recovery, sobriety, and lifestyle.

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  Good Sisters & Brothers LLC

  Jan 2016 - Jan 2018

  CEO Assistant

  • Guided new employees through human resources documentations. • Conducted chief executive officer's professional errands as needed.• Overviewed and coordinated all caregivers work schedules with all patients.• Completed monthly reports, data entry and process employee’s payroll at times. • Scheduled HHA classes and orientation for new employees with local institutions. • Maintained and operated all office duties, and keeping strong communication with all employees.

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  Spirit Airlines

  Jan 2018 - now

  Flight Attendant

  • Market and advertise credit card application to Guests.• Demonstrate the use of emergency equipment as required.• Provide Guests with briefings pre-flight, during flight, and after landing.• Check emergency equipment and be aware of hazardous situations in the cabin.• Maintain compliance with all Federal Aviation Regulations as well as Spirit’s policies and procedures.• Responsible for the safety and comfort of Guests aboard the aircraft while providing exemplary service.• Provides leadership, direction, and assistance during an emergency situation, including aircraft evacuation, administering first aid to ill or incapacitated guest. Lihat lebih sedikit