Emily Jenks

Experience

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  UTC Aerospace Systems

  Jun 2017 - Aug 2017

  Supply Chain Intern

  Project-based internship as a supply chain intern on the Supplier Operations Support team.• Led a continuous improvement project to evolve processes used to progress the status of critical suppliers• Facilitated 11 critical supplier interviews on-site, paired with 5 benchmarking visits; included business travel to WA, CA, MX• Analyzed survey data against quantifiable metrics to update supplier status and drive recommendation for revised supplier engagement tool box, delivered in a written report and tailored presentations to three levels of management Show less

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  Collaboration Business Consulting

  Feb 2018 - Jun 2018

  Consulting Intern

  Collaboration does Business Growth Consulting for small-mid sized businesses to help them achieve breakthrough performance. My role as an intern included a variety of support tasks, key tasks included: -Compiling data into reports-Assisting consultants with client interviews -Resolving client roadblocks and inquiries -Summarizing client information into key takeaways, strengths, weaknesses, barriers and action items-Benchmarking client financial data against industry standards-Preparing materials for trainings and meetings-Research Additionally, I worked to create models for Collaboration to use in the future for Family-Run Business Succession Planning and benchmarking the leadership abilities of different divisions within a company. Show less

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  SAP Concur

  Jun 2018 - Aug 2018

  Global Marketing Intern

  Planned and executed a project to evaluate key business and marketing needs in all regions of operation. Unified feedback from over 25 marketing leaders and executives across the globe, SiriusDecisions, and external analysts from IDC and Gartner to build deliverables: -EMEA, LATAM, APA, SMN Americas and ENT Americas SWOT analyses -Process infrastructure recommendations and proposal to drive consistency, leverage and scale of best practices -Prioritized feedback from local teams assessing challenges and needsThree final report outs with recommendations delivered to the Chief Marketing Officer, Chief Revenue Officer, and a panel of judges from the internship program. Show less

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  Viasat

  Aug 2019 - now

  Viasat's Operations Leadership Program is a rotational program focused on cross-functional experience and development of leadership skills. Rotation 1 (6 mo.): Global Logistics Manager with a focus on reverse logistics operations in LATAM and Europe. Rotation 2 (6 mo.): Global Rollout Program Manager - managed portfolio of over 50 global expansion projects across all functions and business areas to streamline Viasat's market entry process.Rotation 3 (current): Manager of the Commercial Customer Operations Team who facilitates product returns/replacements across all commercial business areas world wide. Oversees team of 14 specialists (8 US based, 6 India based). Show less Managed supply pipeline for Commercial Aviation, Business Aviation and Maritime through initial COVID response (supply ramp down) through aggressive supply ramp up to support returning business in Spring/Summer 2021.Key responsibilities in the monthly S&OP Process:-Developed 18-month supply plans monthly across product lines in response to latest demand profiles.-Led supply review for each business segment for management approval of supply plans and escalation of key risks and opportunities. -Presentation of business area dashboards, key risks for escalation and overall inventory positions at the monthly Executive S&OP meeting.-Developed monthly supplier forecasts for distribution to the procurement teams; ensured execution to plan and helped manage disruptions to supply. Other duties included: process mapping, process improvement activities, tableau dashboard development, supporting NPI activities Show less

  • Senior Manager, Customer Operations

    Mar 2024 - now

  • Operations Leadership Program

    Jul 2021 - Mar 2024

  • Supply Planning Analyst

    Aug 2019 - Jun 2021